Director of Day Services

Department West Farms Center Day Care

Type of Position Full time

Search Location(s) Bronx, NY

Apply Now (https://phe.tbe.taleo.net/phe03/ats/careers/v2/applyRequisition?org=CPOFNYS&cws=37&rid=6050)

Job Brief

The Director of Day Services will provide leadership designated day programs of CP Unlimited Metro services division in compliance with all applicable organizational policies and procedures, contracts and accreditation standards.

Shift Worked:

Exempt 37.5

Weekly Hours:

37.5

FLSA Status:

Exempt

Pay range:

$90,000-$105,000

A. POSITION SUMMARY:

The Director of Day Services will provide leadership designated day programs of CP Unlimited Metro services division in compliance with all applicable organizational policies and procedures, contracts and accreditation standards. Responsibilities also include support and supervision to Day program Management staff, Administration staff and Direct support professionals.

B. POSITION DUTIES:

Operations:

• Actively promotes the mission, vision and value of CP unlimited as a member of the strategic leadership team.

• Meets benchmark standards of agency’s strategic plan.

• Administer/Management oversight of Day Programs.

• Assist with management of all programs internal and external audits.

• Ensure compliance with the regulations of all governing bodies, including but not limited to the New York State Office of People with Developmental Disabilities, Centers for Medicaid and Medicaid Services, NY State Justice Center, State Education Department (ACCES-VR).

• Ensure that all program and agency policies and procedures are current and adhered to.

• Ensures that assigned sites operate to the safety standards set forth by agency and oversight agencies (OPWDD).

• Ensures compliance with agency’s mandated trainings through ongoing review of training records.

• Provide ongoing training and development of Administrators through training collaborative with HR and training department.

• Develop collaborative relationships with other departments within and outside of the agency.

• Coordinate and participate in new individual intake and screening process for day and programs.

• Participate in the Grievance and Incident Review Process

Compliance and Audits:

• Ensures compliance with all current laws, regulations and industry standards.

• Responsible for the implementation of all Continuous Quality Improvement practices applicable to the day programs

Budget and Fiscal Responsibilities:

• Actively participates in the planning, development and management of Day and program budgets.

• Monitors ongoing fiscal status of day programs and operate programs in a fiscally stable and cost-effective manner, achieving cost savings wherever possible while maintaining quality care.

• Report and track unexpected and non-budgeted expenses.

Leadership and Supervision:

• Promote strength-based program management while providing training and development in areas of need.

• Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times.

• Identify potential risks areas in the day-to-day program operations and collaborate with team and departments to develop and implement solutions.

• Evaluate and monitor program needs to ensure supports/services meet the changing needs of the people supported.

• Ensure that duties and responsibilities are delegated to subordinates effectively (based on task relevant maturity) and promote culture of accountability within the department.

• Promote equal opportunities for skill development for staff at all levels.

Communication:

• Maintain open lines of communication with VP of Day and vocational services and with agency’s senior leadership.

• Maintain open lines of communication between CAB, MHLS, OPWDD staff, care managers and clinicians who supports individuals we serve.

• On a regular basis meet with VP of day and vocational services to discuss/update ongoing operations and developments.

• Capture feedback from staff, management, individuals and parents and share this feedback for appropriate action or plan of correction with program team.

• Demonstrate excellent listening and negotiation skills while communicating with unions, staff and parents.

Outreach and innovation:

• Participate in community relations and fundraising activities.

• Represent agency during industry events, DD council meetings, local community board meetings and conferences as needed.

Incident management and prevention:

• Assist and cooperate with the agency and Justice center investigative process related to incidents.

• Actively participate in agency incident review meetings

• Ensure that all staff complete annual trainings on incident reporting, code of ethics and abuse and prevention.

• Ensure that CAPS are followed up and submitted in a timely fashion.

• Ensure that minor notable incident reviews are completed and documented as per agency policy.

Guidance, training, retention of staff:

• Evaluate program staffing needs, based on complexity and needs of the people we support.

• Actively participate in the interviewing, hiring, new hire and ongoing training and annual evaluations of program team.

• Ensure that all staff complete mandatory trainings as per OPWDD and Agency requirements.

• Develop and maintain a system to track and report to training department when trainings and recertification are due.

Other Duties:

• Promote self-advocacy for individuals we serve.

• In case of acute staffing shortage provide direct care staffing coverage to ensure safety of individuals we serve.

• Performs all other duties as assigned.

C. REQUIREMENTS:

1. Advanced degree in Health or Human services. Must qualify as QIDP.

2. Ability to travel to multiple locations. Available on phone 24/7, 365 days a year for emergencies.

3. Minimum of 5 years of experience working in the field of developmental disabilities, at least 2 years of experience at a director level position in day or residential services.

4. Thorough knowledge of OPWDD and Day program regulations.

5. Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies and procedures. Adheres to the agency’s corporate compliance program, including the code of business conduct, the NYS and Federal False Claims Acts, whistleblower protections and mandatory reporting. Completes corporate compliance training at least annually. Fully cooperates in all corporate compliance investigations and reviews.

D. SUPERVISES:

Directly: Asst. day program directors and administrative staff.

Indirectly: Day program coordinators and direct care staff.