Print Shop Lead

General Information

Press space or enter keys to toggle section visibility

City

Broadview Heights, Cleveland

State/Province

Ohio

Country

United States

Department

Service Delivery

Date

Tuesday, July 16, 2024

Working time

Full-time

Ref#

20033546

Job Level

Individual Contributor

Job Type

Experienced

Job Field

Service Delivery

Seniority Level

Entry Level

Currency

USD - United States - US

Annual Base Salary Minimum

24,600

Annual Base Salary Maximum

49,200

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) .

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

Press space or enter keys to toggle section visibility

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

Overview:

Xerox Company, is seeking a Print Shop Lead to bring his or her office organizational prowess, expert attention to detail, service orientation and highly motivated drive to provide high quality office management and sales as the Print Shop Lead at Cuyahoga Community College located in Cleaveland,OH. Additionally, the Print Shop Lead should be an expert communicator in person and over email, phone and video calls as well as remain flexible to learn and adapt in a fast-paced, results-oriented atmosphere.

Responsibilities:

• Manage and maintain a positive relationship with Tri-C representatives to ensure high quality service and support.

• High focus on outside sales revenue by maintaining community interaction to increase sales volume.

• Knowledge of operating digital presses and setting up/imposing various types of print jobs through automated workflows

• Proficient in MS Excel and Power Point.

• Managing various MIS Reports

• Collection of billing data and analyzing the data collected from various sources to prepare billing reports

• Collection of call (ticket) data from various sources to prepare SLA report.

Requirements (Physical, Mental, Environmental Demands):

• Strong awareness of safety aspects of position due to exposure to moving mechanical parts

• Must occasionally lift up and/or move up to 50 lbs.

• Ability to visually operate equipment and inspect work (color, print quality)

• Must be able to hear auditory alarms, speak, concentrate, analyze, and solve complex issues throughout the course of the workday

• Ability to work on a personal computer (PC) including repetitive use of a keyboard and mouse for extended periods throughout the course of the workday

• Must be able to read and comprehend equipment functionality and instructions throughout the course of the workday

• Ability to perform basic routine equipment maintenance on copier equipment (clear jams etc.)

• Ability to stand, sit, stoop, kneel and crouch throughout the course of the workday

• Ability to drive from and to customer sites, offsite meetings, company related functions, etc. with short notice

Qualifications:

• Associate's degree preferred

• Ambitious, self-starter attitude with the ability to work independently, willingness to do whatever it takes, and proven ability to succeed

• Strong written and verbal communication skills

• Strong office management skills

• Sales experience

• Comfortable with Microsoft Office Suite (O365, Outlook, MS Teams, Word, Excel, etc.)

• Demonstrated knowledge of Apple and/or Android products

• Ability to anticipate the needs for the office and customers

• Knowledge of office management systems and procedures

• Responsible, trustworthy and conscientious, with outstanding organizational skills and strong attention to detail

• Proven time management skills and ability to meet deadlines, multitask and prioritize work in a fast-paced environment

• Excellent follow through

• Gracious professionalism, service orientation, and strong interpersonal skills and judgment

• Results oriented with the ability to take charge when needed

• Ability and willingness to be flexible, adapt, and "wear many hats”

• Valid Driver’s License with a relatively clean driving record

Benefits and Compensation:

• Competitive compensation

• Comprehensive benefits offerings (including medical, dental, vision, life insurance)

• Retirement Plan – 401k

• Paid holidays, personal choice days, and paid time off

• A culture that offers flexibility and a healthy work life balance

#LI-DS1

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.