Partnerships Principal

Job Req ID: 38741

Posting Date: 4 Sep 2024

Function: Commercial Services

Unit: Networks

Location:

Temple Point, Bristol, United Kingdom

Salary: .

Recruiter: Daniel McCarthy

Career Grade: C

Internal Closing Date: 1st October

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

Network Services needs to establish a coherent, end to end contract lifecycle management (CLM) function to bring rigor and compliance to >£500m of contract spend with the aim to reduce contract and value leakage. In order to realise this, the In-Life Partner Management team will implement and maintain a contract management process with focus on supplier performance, implementing continuous improvement across the supplier base and establish a sustainable value pipeline that delivers the high quality standards expected by our customers.

The Partnerships Principal drives commercial innovation through partnerships, ensures the seamless delivery of partnership commitments, defines go to market approach, and positions BT Networks as a key partner across the supply base.

What you’ll be doing – your accountabilities

1. Leads the development of strategies and growing of partnerships for BT Networks, providing a clear direction to leadership on how and where cross platform collaboration opportunities exist informed by market intelligence.

2. Leads a portfolio of partners with the objective of ensuring all services provided by the partners are fit-for-purpose, cost effective and sustainable across the technology infrastructure.

3. Works in conjunction with internal stakeholders, with the objective of ensuring that the services provided by the partners are managed and measured according to the agreed contractual commitments.

4. Operates as an SME in partnerships management, works within the partner management team in building a partner strategy that targets all aspects of services provided by partners ensuring performance.

5. Mentors and coaches experienced professionals to develop current and future team capabilities and ensure performance.

6. Ensures key partners align with group partnership strategies, working with critical stakeholders across the group to achieve objectives.

7. Leads the identification and building of key new relationships with strategic partners with the objective of agreeing areas of mutual beneficial value amongst potential partners.

8. Acts as a key commercial liaison for partners, proactively identifying and solving the most complex partner issues and challenges.

9. Leads the analysis of performance data from various sources and the creation of executive level reports.

10. Leads contract management activities throughout the lifecycle, including variations, amendments, price adjustments and management of contract change notices.

11. Contributes to the development of KPIs that measure the performance of the partners ensuring that any contracted services are fit-for-purpose and value for money.

12. Contributes to partner review meetings with the partners account team to report and review performance.

13. Leads the implementation of continuous improvement opportunities to improve partnership management processes.

The skills you’ll need to succeed

• Business Development – You identify and create business opportunities that can create growth and profitability in a sustainable way to underpin the successful delivery of our network.

• Relationship Building – You connect with others and form positive relationships whilst appropriately challenging and influencing change.

• Strategic Planning - Defines the organisation’s strategy, or direction, and makes decisions on allocating its third party resources to pursue this strategy.

• Business partnership - You advise your stakeholders and help them to navigate through business changes. You use other subject matter experts as needed to develop solutions and appropriately challenge.

• Managing risk - You act as a subject matter expert in identifying, assessing and responding to risks. You apply expert judgement to consider the business opportunities and advise key decision makers so they take the right risks at the right time.

• Partnership management - You identify and recommend partners to align with our strategic goals. You lead partner relationships and take responsibility for managing performance levels and alignment with regulatory requirements.

• Be agile - You actively demonstrate collaborative ways of working and continuous improvement. You encourage their adoption where necessary to deliver the best results for the customer.

Experience you’d be expected to have

• Taking complex and multilayered relationships and build robust end to end strategies that balance quality, cost and consumption.

• Building credible relationships underpinned by data and trust and enable you to challenge the business norms.

• Collaboration with multiple stakeholders that have conflicting objectives and deliverables to find agreed solutions that are executed in practice.

• Knowledge to interpret commercial constructs and understand their bottom and top line impact and conduct complex negotiations that balances the realised value.

• Use data and metircs to underpin recommendations and influence decision making.

• Use commercial insights to create complelling cases to drive business decisions.

• Worked within a telecommunications environment, or similar technical industry.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.