Job Information
Ray White and Loan Market National Property Management Coordinator in Brisbane, Australia
An exciting opportunity to join the National Property Management team at Ray White has become available. This role would ideally suit someone with a property management background looking to transition away from day-to-day tasks and into a corporate role. As part of our dynamic team, you’ll work closely with the National Operations Manager - PM, diving into the daily operations and administration that keep our national PM team thriving as they lead groundbreaking national projects. We are looking for someone with strong administrative skills and attention to detail.
Based in Brisbane City, you’ll collaborate with the National Operations Manager and our dedicated PM team across each state, supporting national initiatives. From the PM training program, weekly PM network newsletter - PM Pulse - to recognition initiatives, data analysis, reporting, marketing assets, CRM management via Monday.com, and assisting with awards and recognition. You’ll play a central role in ensuring our team remains at the forefront of excellence and innovation.
The Ray White Group encompasses a collection of diverse yet interconnected businesses united by a shared heritage that dates back to 1902. Our journey commenced in the humble frontier town of Crows Nest in regional Queensland, where Ray White was founded over 120 years ago. We've been growing ever since, and the group currently consists of 12 businesses and more than 1,000 network offices. Our corporate teams have offices in most key cities across Australia and New Zealand.
We are dedicated to creating an exceptional environment that empowers our team of talented individuals to forge outstanding careers and reach their full potential. Our business is founded on curiosity, and a desire to learn and grow.
What you'll do:
Property Management Training Program
Set-up training Zoom sessions, attend sessions to monitor chats & allocate break-out rooms
Manage the training calendar on Monday.com
Support the state team members who are presenting
Send out feedback forms and report on feedback to the team
Send out relevant communications before and after training sessions
Assist with the delivery of fact-to-face training at state-based events by organising venues, working with the events team, etc.
Manage the CRM via Monday.com for the national PM team
Ensure new offices are added and closes offices are removed
Manage all workflows associated with office movements
Manage all other Monday.com boards for the team
Property Management data and reporting
Send out monthly reporting emails and ongoing reminders to the PM network
Send outstanding reporting lists to the state PM team members to follow up
Ensure all new offices are set up for reporting and data integrations into our system
Prepare partnership plan reports for state team members using the Looker database
Analyse monthly PM data for any errors and anomalies
Prepare reports for the National Operations manager each month and quarterly for internal stakeholders
Meeting coordination, notes and follow-up
Attend all project working group meetings
Attend fortnightly team meetings
Capture notes from all meetings, document action items in the monday.com boards for team meetings and all working groups
Work with the National Operations Manager to finalise meeting agendas each fortnight
Resource Hub management
Coordinate content from team members
Ensure content is reviewed 6 monthly
Upload new content
Diary management and arranging travel bookings
For National Operations Manager
For state team members for training and events
Property Management weekly newsletter (PM insider)
Manage the PM insider monday.com board
Follow up with team members for articles
Write articles and organise interviews with PM network members
PM Marketing
Organise all marketing briefs for the pm team to send to the national marketing team
Prepare/edit marketing materials in Canva
Who you are:
Experience in property management is highly desirable
Detail and process-oriented
Good time management
Strong organisational skills
Disciplined, well-presented and performance-oriented
Strong initiative, willingness to learn and implement new ideas
Marketing experience preferred but not required
Experience in the following systems is preferred but not essential:
Monday.com
Excel/ Google Sheets
Concepsend
Our benefits:
Paid parental leave including 12 weeks top-up benefits + option of 1 month full pay, or superannuation contribution
Access to Ray White's internal Wellbeing program
Access to discounts and partnerships e.g. travel, fitness
Employee referral program
If you have a passion for administration and are interested in moving into a corporate position, we would love to hear from you!
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