CRM Technical Consultant

Leading organisations - corporations, non-profits, government departments, look to Avanade to help them make the most of their investment in Microsoft and to push the boundaries of digital innovation. The result? Interesting work that is well supported, always evolving and sure to keep you engaged and interested. Together we go beyond.

Come join us

As a CRM Technical Consultant, you utilise your in-depth technical knowledge of the Dynamics 365 and the Power Platform to solve complex business problems. You will be primarily focused on leveraging your experience to design and implement Dynamics 365 CE and Power Platform solutions on complex projects in medium to large enterprises.

What you’ll do

• Contribute across implementation phases of Avanade projects (Envision & Prepare, Construct & Evolve, Accept & Release)

• Leverage your technical expertise to Design and Implement enterprise grade Microsoft Dynamics 365 and Power Platform solutions

• Collaborate with development teams (both onshore and offshore), ensuring solution quality and using best practice development approaches

• Collaborate with technical team members, such as developers, test leads, and release managers concerning solution design and technical implementation details

• Research customer issues that may be non-standard to offer solutions

• Contribute to the project’s technical design and solution development

• Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery

• Travel as needed. You will be required to travel based on Project requirements.

Skills and experiences

About you

• You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world.

• You are a fast learner, self-starter, and creative thinker.

• You are passionate about software and its potential to move organisations forward through innovation.

• You must be a PR or Australian Citizen due to client requirements

• Consulting experience working with external clients.

• Experience working with global/offshore teams on CRM technology implementation and maintenance projects.

• Excellent interpersonal, presentation and communication skills

Your technical skills:

• Strong understanding of common Industry standard business practices supported by Dynamics 365 and the Power Platform.

• Strong experience in Dynamics 365 CE (i.e. Sales, Customer Service, Field Service, Marketing), Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Dataverse.

• Experience with configuration and customisation of Dynamics 365 and the Power Platform (Plugins, JavaScript, Logic Apps, Azure Functions), Web API, Web Services, Azure Service Bus and SSIS.

• Experience building PowerApps Component Framework (PCF) controls.

• Exposure to Azure DevOps with Dynamics 365 for CI/CD.

• A solid understanding of relational database concepts.

• Experience working in both Agile and Waterfall delivery models.

Education & Certifications

• SFIA Level 3 and above

• Bachelor’s degree in business systems or related field

Enjoy your career

Some of the best things about working at Avanade

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)

• Real-time access to technical and skilled resources globally

• Dedicated career advisor to encourage your growth

• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits [1] here.

A great place to work

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

Together we do what matters.

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking • Experimenting courageously • Learning and pivoting

Inspire greatness in our people by

• Empowering every voice • Encouraging boldness • Celebrating progress

Accelerate the impact of our people by

• Amazing the client • Prioritizing what matters • Acting as one

Learn more

To learn more about some of Avanade’s client success stories, check out the following case study:

• [3] Inail Digitization with Digital Desk- Avanade

Interested in knowing what’s going on inside Avanade? Check out our blogs:

• [4] Avanade Insights - exchange ideas that drive tomorrow’s innovation

• [5] Inside Avanade - explore what life is like working at Avanade

References

Visible links

1. https://www.avanade.com/en-gb/career/benefits

2. https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity

3. https://www.avanade.com/en-au/clients/sportello-digitale-di-inail

4. https://www.avanade.com/en/blogs/avanade-insights

5. https://www.avanade.com/en/blogs/inside-avanade

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.