Location

Mount Washington Hotel

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Job Description

Join our team and earn a free ski pass at Bretton Woods!!

Now hiring for November 2024!

Associate Benefits:

• Free ski pass at Bretton Woods for new Associates and eligible household members.

• Discounted lift tickets for friends and family

• 25% off resort amenities including retail, food, spa, etc.

• Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts

• Free golf during the summer season

• 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc

• Excellent training and professional development

• Full-time positions eligible for full benefits package including Medical, Dental, Vision, telemedicine, EAP, ST & LT disability

• Leadership development programs, diversity and inclusion programs, work life balance

• Refer a friend and earn up to $500

Responsibilities

• Guide tours in a safe and professional manner while engaging guests and providing an informative experience about the area and its surroundings.

• Ensure guests enjoy safe, positive and enriching experiences that exceed their expectations.

• Demonstrate and teach guests in the use of any safety equipment.

• Ensure the correct fit, adjustment and use of equipment before and during activity participation and ensure all safety rules are followed.

• Complete daily opening and closing inspections and conducting ongoing inspections of all safety gear and equipment.

• Report any equipment safety hazards and malfunctions to a supervisor.

• Complete daily written inspection logs and equipment logs.

• Provide exceptional customer service through patience and sensitivity to guest fears and concerns.

• Maintain a professional attitude regarding conversations and interactions with guests keeping in mind all aspects of diversity and harassment training.

Qualifications

• Experience as a naturalist or outdoor recreation guide preferred.

• Must be at least 18 years old.

• Previous rock climbing experience preferred for guiding Canopy Tours and West Wall Climbs.

• All Canopy Guides must successfully complete a 2 week training course.

• All Fly Fishing Guides must have a valid State of New Hampshire Guide certification.

• Strong leadership and teaching skills.

• Ability and comfort working at heights of 200+ feet.

• Strong organizational skills with ability to multi-task within a fast-paced environment.

• Flexible schedule is preferred and willingness to work “on-call” as needed.

• First aid qualifications are considered an asset.

• Must be able to meet the physical requirements of the job including restrictions for each activity.

• Ability to effectively communicate with guests and associates.Must be reliable and able to work with minimal supervision.

• Adventure Guides are required to work in all kinds of weather and perform their duties regardless of weather conditions

Job LocationsUS-NH-Bretton Woods

Posted Date3 weeks ago(8/20/2024 3:44 PM)

Requisition ID 2024-113691

of Openings 1

Category (Portal Searching) Ski Resort Operations