Job Information
Lenovo Data Analyst in Bratislavský kraj, Slovakia
Data Analyst
General Information
Req #
WD00073644
Career area:
Sales Support
Country/Region:
Slovakia
State:
Bratislavský kraj
City:
Bratislava
Date:
Thursday, October 24, 2024
Working time:
Full-time
Additional Locations:
- Slovakia
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visitwww.lenovo.com, and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
About Lenovo Services
Lenovo Services adopted a new way towards a smart transformation to become a solution-based company. Services offer a comprehensive portfolio of services that support the full lifecycle of the Lenovo products. At every stage from planning, deployment, support to asset disposal we offer the expertise and services to more accurately budget for the customer`s IT expenses, deliver better SLA and generate greater end user satisfaction.
Lenovo Upsell Services team is looking for a Presales Support Specialist ( Data Analyst) to cover following responsibilities:
Creating custom solution for new Warranty Services (creating custom Part numbers)
Actively consulting and providing offers of Lenovo Services products to customers/partners (providing information of warranties - consulting what is the best choice)
Providing custom solution for warranty services, preparing report by facilitating appropriate services and created offers to buyers regarding products. (Creating report from serial numbers/customer’s ID provided and offer possibilities for further upgrades including pricing)
Tracking and categorizing customer communications & order life cycle (checking custom Part numbers and if they were sold)
Proactively supporting customers by spotting trends and predicting customer needs
Providing information about availability of services worldwide
Cooperating with external/internal supplier to deliver best product to the customers
Cooperating with other teams to provide info of new services, giving information/approval to registration team to process purchased warranties
Requirements:
3+ years of experience in sales/sales-like environment, ideally within an IT corporate
Fluent English (written, verbal, interpersonal)
Excellent communication & collaboration skills
Highly organized and effective, able to demonstrate an ability to priorities workloads, and personal time management
A good working knowledge of MS Office, especially MS Excel
Team player attitude
What Lenovo can offer you:
3 sick days per year
Additional vacation days
100% sick leave compensation up to 2 months per year
A broad selection of soft and hard skills trainings and individual mentoring
1:1 contribution to the Third Pillar Pension System
Home office flexibility upon team agreement
Base gross monthly salary starts from 1800 EUR. The final offer could be, of course, negotiated higher than the advertised minimum - it all depends on your experience! In addition, there is also variable part (a bonus) in value of 12% of your annual earnings.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations:
Slovakia
Slovakia