Job Description:

This position requires customer service experience, knowledge of front desk functions, and the ability to oversee the front desk operation. Must be dependable and always display a professional and guest-oriented attitude. Answer general interest calls to the area. Maintain supplies for the front desk area, organization is a must. Communicate with all operations departments to provide and maintain a good experience for the guests. Must be able to work nights and weekends.

Duties include but are not limited to:

• Verify guest paperwork and the ability to search the computer database for guest information.
• Dependable and punctual
• Prepare gate access and amenity cards.
• Coordinate with multiple departments to assist guests with proper access.
• Maintain a high level of cleanliness in the Front Desk area and lobby, and perform general cleaning duties (bathroom, vacuum, dust, garbage).
• Performs other related duties as assigned.

Essential Physical Requirements:

• Ability to walk or stand during the entire shift
• Continuous reaching, bending, lifting, carrying, and stooping, ability to lift 25 pounds

Knowledge and Skills Required:

• Computer Skills required - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, email, etc.).
• Multi-task oriented
• A commitment to providing outstanding customer service
• Knowledge of Microsoft Office Suite
• Basic knowledge of hardware and peripheral devices required to perform the job
• Ability to establish and maintain effective working relationships with co-workers and leaders
• Strong problem-solving skills
• Capable of seeing a task through to completion
• Strong organizational skills
• Excellent verbal and written communication skills.
• Demonstrates a professional business appearance and upbeat, pleasant personality
• Ability to read, write, and speak in English
• High school diploma or general education degree (GED) preferred

Job Types: Full-time, Part-time, Seasonal

Pay: $13.00 - $17.00 per hour

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotating weekends
• Weekends only

Work setting:

• In-person

Work Location: In person