Job Description:

Job Title: Clinical Intake SpecialistLocation: Branson, MODepartment: Connection ServicesEmployment Type: Full-time

Job Summary:

The Evaluator conducts comprehensive initial assessments and evaluations for individuals of all ages seeking services. This includes establishing treatment plans, provisional diagnoses, and making referral recommendations within our programs. Additionally, they may engage in safety planning and provide brief therapy sessions as needed. Pending approval, the position may involve providing clinical supervision to trainees. Job duties may vary based on the team member’s department.

The Clinical Intake Specialist position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Paid Time Off - 29 days per year including vacation & holiday pay

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Essential Job Functions:

• Conduct screenings and assessments for individuals interested in services to determine appropriateness and eligibility.

• Adhere to operational guidelines and professional code of ethics.

• Meet department-specific collaborative service goals, ensuring adequate direct client care hours and proactive coordination to minimize cancellations.

• Maintain accurate client documentation within expected timeframes.

• Document activities for data collection purposes.

• Stay informed about programs, including admission criteria and referral processes.

• Provide or coordinate comprehensive follow-up plans for assessed clients.

• Participate in or coordinate emergency services for crisis intervention.

• Stay knowledgeable about community resources beyond services provided.

• Engage in peer review staffing, departmental meetings, and staff development activities.

• Ensure compliance with Quality Assurance/Compliance/Revenue Cycle procedures.

• Deliver educational material in public forums to promote mental health awareness and community response.

• Cooperate with management needs, including data collection, program evaluation, and grant applications.

• Comply with Quality Assurance procedures and clinical records regulations.

• Complete all required trainings and evaluations.

• Report critical incidents and staff responses to supervising leadership.

• Fulfill additional assignments or special functions as assigned by department leadership.

• Other duties as assigned.

Experience and/or Education Qualifications:

• Minimum of Master’s degree in Social Work, Psychology, Counseling, or related field required.

• State licensure required for the location and practice including LP, PLP, LPC, PLPC, LCSW, LMSW, PLMFT, or PLMFT.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees