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Nestle
-
Braga,
Portugal
...
services. Resolve possible customer queries, recommend solutions and guide product users through features ... to customer queries phone and written channels in a timely and accurate way
Identify customer
...
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Fujitsu
-
Braga,
Portugal
...
is primarily responsible for the development and administration of client’s IT Service Management ... complex report and database query development based on customer requirement.
**Responsibilities
...
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Fujitsu
-
Braga,
Portugal
...
responsible for the development and administration of client’s IT Service Management environment. Creates ... database query development based on customer requirement.
Responsibilities
ServiceNow
...
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Fujitsu
-
Braga,
Portugal
...
service level and meet or exceed customer expectation/SLAs. Monitors performance through statistical ... , customer oriented, with the ability to multi-task and with great organizational, communication and
...
-
Fujitsu
-
Braga,
Portugal
...
to meet service agreed levels.
• Equipment Operations. Conversant with basic hardware/software ... repairs to meet service levels.
• Scheduling & Monitoring. Checks for and performs scheduled work
...
-
Fujitsu
-
Braga,
Portugal
...
to deliver required service level and meet or exceed customer expectation/SLAs. Monitors performance ... customer’s environment and service delivery requirements to enable the delivery of a first class service
...
-
Nestle
-
Braga,
Portugal
...
training
Provide training classes to new employees and/or Service providing staff to ensure the ... integration of QA feedback
Assist the surveys related with Voice of Customer (VoC) program
Repair
...
-
Fujitsu
-
Braga,
Portugal
...
and implementing changes in the Customer environment
Delivering transition and/or project work of ...
Proposing service improvements based on best industry practice, your own experience and troubleshooting
...
-
Eurofins
-
Braga,
Portugal
...
service delivery in accordance with the relevant SLAs and quality standards;
Monitor and report ... ;
Experience in managing performance against Service Level Agreements;
Experience in managing relation
...
-
Eurofins
-
Braga,
Portugal
...
:
Creation of new customer (via csv import or manually; modification of existing customers VAT group correction, Parent/child payer);
Customer invoicing (posting invoices, recharge invoices, sending
...
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Eurofins
-
Braga,
Portugal
...
entire network of Eurofins companies.
Customer invoicing and intercompany accounting (posting ...
improvements);
Stakeholder management.
Creation of new customer (via csv import or manually) b
...
-
Eurofins
-
Braga,
Portugal
...
entire network of Eurofins companies.
Customer invoicing and intercompany accounting (posting ...
improvements);
Stakeholder management.
Creation of new customer (via csv import or manually) b
...
-
Eurofins
-
Braga,
Portugal
...
entire network of Eurofins companies.
Customer invoicing and intercompany accounting (posting ...
improvements);
Stakeholder management.
Creation of new customer (via csv import or manually) b
...
-
Fujitsu
-
Braga,
Portugal
...
service level agreements by working individually or in a multidisciplinary team.
Manages service ... )
Willingness to travel (European Union)
Customer Centricity
Influencing
Passion for Excellence
...
-
Fujitsu
-
Braga,
Portugal
...
Service Requests in context of applications and databases
Responsibilities
Working ... beneficial
Extensive experience in planning and implementing applications in a Managed Service Provider
...
-
Nestle
-
Braga,
Portugal
...
the life of...**
• Reception, registering, assignment and categorization of all customer
...
-
Eurofins
-
Braga,
Portugal
...
service delivery in accordance with the relevant SLAs and quality standards;
Monitor and report ... ;
Experience in managing performance against Service Level Agreements;
Experience in managing relation
...
-
Fujitsu
-
Braga,
Portugal
...
integration of Service Now. The ideal candidate will understand configuration management principles. They will ... .
Manage High security settings
Service Portal development and enhancement
Develop and manage UI
...
-
Fujitsu
-
Braga,
Portugal
...
provided by Service Now like web service, JDBC, Data sources etc.
Tuning performance of system ... implementation experience in Service Now ITSM and Non ITSM Applications. Should have exposure to ServiceNow
...
-
Fujitsu
-
Braga,
Portugal
...
Your future is Fujitsu!
At Fujitsu, our focus on human-centric innovation is impacting th
...
-
Fujitsu
-
Braga,
Portugal
...
Coordination with Service Now vendor support for planned event, changes or activities carried out in Service Now datacentre
Create Basic Service Catalog UI
Promote Update set
Service portal
...
-
Fujitsu
-
Braga,
Portugal
...
Data Analyst | Fujitsu Portugal GDC
Your future is Fujitsu
At Fujitsu, our foc
...
