Location:

Elevations Credit Union Boulder Branches - Boulder Table Mesa home branch

Summary/Objective:

As part of the branch team, the Teller II serves as the face of Elevations for many of our members. This position provides account transaction services and engages with members to explore other financial needs. The Teller II is an important part of the branch team that creates raving fans through delivering amazing experiences every member, every time.

Essential Functions include:

Exhibits passion for Elevations Credit Union (ECU) and demonstrates Elevations core values, Integrity, Respect, Passion, Creativity, and Excellence. Engages members using the Personalized, Elegant, Accurate, Kind, and Timely (PEAK T) Service Model with care, professionalism, and the highest level of service to explore relevant solutions to members and refer to internal partners as identified. Performs teller transactions to include, but not limited to, processing account deposits, withdrawals, and payments promptly and accurately. Maintains high-level operational excellence in the completion of daily teller operations including but not limited to, cash balancing, completing opening and closing tasks and/or performing and/or supporting the completion of periodic cash control and operational audits. Develops good interpersonal relationships by helping members feel valued. Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA). Follows process and procedures to protect members and ECU from fraud and loss.

Consistently displays cross product acumen and refers to appropriate internal partners. Provides on-the-job training and guidance to other teller staff in branch as needed. Comprehensive understanding and execution of all Teller process and procedures, as displayed through decision making skills and low error rates. Reports to:

Branch Manager

Manages:

This role does not have supervisory responsibility.

Required Skills, Education and Experience:

1 year of experience with teller transactional services and general understanding of consumer lending products Equivalent to a high school diploma Proficient in Microsoft Word and Excel Preferred Education and Experience: Bilingual English/Spanish speaking preferred includes $150/month bilingual bonus after passing aptitude assessment! Work Environment: Elevations uses multi-factor authentication to keep our data safe. As such, a personal smart phone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.

Physical Requirements: Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally and up to 25 lbs of force infrequently to lift, carry, push, pull, or move objects.

Position Type/Expected Hours of Work: Full time 40 hours per week Days of work: Monday - Saturday Classification: Non-Exempt

Compensation: The base pay of the budgeted range is $20.67 per hour + annual bonus.

Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Differential Pay: As part of the requirements for a float position, you will receive an additional $1.50 per hour shift differential, with the exception of training, PTO, and Holidays.

Anticipated Application Window: This role is anticipated to close within 25 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or respon ibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado s Front Range. Founded in 1952, we ve grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in