Job Description Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including: * 3 weeks Paid Time Off * 15 Paid Holidays * 401(k) Matching * Health Insurance * Vision Insurance * Life Insurance * Health Savings Account * Tuition Reimbursement * Employee Discount * Reduced Tuition Rates * Disability Insurance * Employee Assistance Program * 401(k) * Pet Insurance * Dental Insurance * Paid Training * Flexible Spending Account *

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer Overview

BI is one of the leading technology companies in Boulder, Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities. Qualifications

Minimum Requirements High School Diploma or GED required. At least three years of experience in accounts receivable and billing required. Expereince with Zuora strongly preferred. Strong computer skills - proficient in Microsoft Word, Excel and Adobe. Accurate typing and 10 key skills. Working knowledge of Bookkeeping/Accounting. Ability to manage multiple tasks/deadlines. Good organizational and time management skills. Excellent customer service skills. Effective communication skills with internal and external contacts. Problem solving ability. Must be detail oriented. Ability to gather data, compile information and prepare reports. Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs. Typical office environment. BI Incorporated Responsibilities

Summary Responsible for customer invoicing, receipt and application of payments, collections and account reconciliation. Assists with answering phones and other duties as requested. Primary Duties and Responsibilities Performs monthly Electronic Monitoring and Intercompany billing activities, including preparation, collating and review of invoices and backup for email distribution. Generates and emails rental, lease, maintenance, plus repair invoices and RMA credits. Performs other billing as needed. Provides customer service and support for billing matters on a shared telephone line and shared email helpdesk. Issues credit/debit memos as directed. Performs data entry to maintain customer records in the Company ERP system based on a contract release and/or customer communication. May assist in setting up customer in other systems. Receives, sorts, logs and batches customer payments. Prepares and makes bank deposits daily. Processes credit card payments. Posts checks, wires and credit card payments to customer accounts. Research accounts and reconcile as needed. Prepares monthly spreadsheet to track bank deposits. Addresses collection and inventory related issues in monthly distribution of EM billing packets as needed. Prepares reports for internal and external customers as requested. Receives equipment reward information from Receiving Dept., research returned units and submits check requests for participants. Maintains spreadsheet for reported lost and damaged equipment; includes researching lost and "found" equipment for billing purposes. Compares spreadsheet to contractual billing policies and bills lost/damaged equipment accordingly. Reviews report to determine clients who are no longer being monitored and have a credit balance. Prepares check requests to refund overpayments to clients. Processes refunds in the self-pay billing system. May assist inventory specialist in reconciling cu tomers' equipment inventory to ensure accurate billing, this may include reaching out to Sales team and/or customer to manage shelved equipment. Performs other duties as assigned. Facility Overview

This job posting is anticipated to remain open until July 19th, 2024

BI Incorporated, a GEO Group Company is part of the GEO Care division. Established in 1978, BI is the largest provider of GPS, alcohol, and RF technology and services in the United States. BI provides a full continuum of monitoring technologies and related support services for local, state, and federal correctional agencies supervision parolees, probationers, pretrial defendants, and individuals involved in the U.S. immigration court process. Our home office is in Boulder, Colorado, and our industry-leading