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Marriott
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Boston, Massachusetts
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maximize customer satisfaction, profitability, and market share through effective planning, organizing, and ... beyond what is required.
Building Relationships
Customer Relationships - Develops and
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Marriott
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Boston, Massachusetts
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customer loyalty by delivering service excellence throughout each customer experience.
• Services customers to obtain and grow share of the account.
• Executes and supports the company’s customer service
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Marriott
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Boston, Massachusetts
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relationships, effective controls and leading in a managed service environment
**CORE WORK ACTIVITIES ... estimates as requested
• Identifies opportunities to enhance the service delivery processes
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Marriott
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Boston, Massachusetts
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innovation and manages the application development team with a focus on promoting customer satisfaction ... pipelines, logging, metrics, monitoring, tracing, service mesh, LTM, GTM, etc.
Deep understanding of
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Marriott
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Boston, Massachusetts
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and financial risks. Identify opportunities to improved product quality, service delivery, and ... strategy and communication to key stakeholders including meetings, service/brand standards (GM, Above
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Marriott
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Boston, Massachusetts
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customer accounts as appropriate.
• Maintains complete and up-to-date lead information on each account ... customer loyalty by delivering service excellence throughout each customer experience.
• Services
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Marriott
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Boston, Massachusetts
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customer loyalty by delivering service excellence throughout each customer experience.
• Services customers to obtain and grow share of the account.
• Executes and supports the company’s customer service
...
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Marriott
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Boston, Massachusetts
...
customer accounts as appropriate.
• Maintains complete and up-to-date lead information on each account ... customer loyalty by delivering service excellence throughout each customer experience.
• Services
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Marriott
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Boston, Massachusetts
...
customer loyalty by delivering service excellence throughout each customer experience.
• Services customers to obtain and grow share of the account.
• Executes and supports the company’s customer service
...
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Marriott
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Boston, Massachusetts
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other metrics. Working with service providers to address day-to-day issues and priorities ... functions catering to multiple customer groups
Demonstrated expertise of industry application platforms
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Marriott
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Boston, Massachusetts
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, logging, metrics, monitoring, tracing, service mesh, LTM, GTM, etc.
Deep understanding of the pros ... **
Works with direct reports to facilitate consistency of service delivery across client groups
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Marriott
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Boston, Massachusetts
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day-to-day direction from assigned Product Leader/Owner to lead technical workgroups and/or functions ... more complex, non-routine service requests with limited to moderate risk. Performs research, analysis
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Marriott
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Boston, Massachusetts
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understand customer needs, balance user value with business value, through improving operational scale, and ... that lead to buy-in from managers and senior leaders;
• Create and manage comprehensive project
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Marriott
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Boston, Massachusetts
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seeking an enthusiastic engineer to help lead and support the digital transformation of Marriott ... complex problems. The candidate must have the capability to lead architecture, design, and build
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Marriott
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Boston, Massachusetts
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technology requirements
Demonstrated ability to assess customer needs, creatively approach solutions ... into product roadmaps
Support the definition of guest service product requirements and development
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Marriott
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Boston, Massachusetts
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innovation mindset
Excellent track record of customer service and relationship building.
Organized
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Marriott
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Boston, Massachusetts
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ability to lead a team or project without direct authority, utilizing influence and persuasion skills ... service operations.
Additional Responsibilities
Informs, updates, and provides information to
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Marriott
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Boston, Massachusetts
...
:**
Leads Canada in-market IT teams and delivery of exemplary customer service
Pulls through Corporate ... strong background in technology and operational excellence. An innovator and driver that will lead their
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Marriott
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Boston, Massachusetts
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positioning our brands as ESG leaders and encourage deeper customer engagement.
As part of the brand team ...
Demonstrated ability to shape data-driven narratives about customer and brand opportunities
Proven ability
...
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Marriott
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Boston, Massachusetts
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, you will lead a team of contract professionals who support the Global Technology Business in ... as a Service (SaaS), consulting, development, cloud computing and outsourcing services.
Leads
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Marriott
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Boston, Massachusetts
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global customer needs via a test-and-learn approach. This is an amazing opportunity for early-career ... both short and long term;
Must collaborate with and lead cross-functional teams including, but not
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Marriott
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Boston, Massachusetts
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& understanding of DevOps, CI/CD pipelines, logging, metrics, monitoring, tracing, service mesh, LTM, GTM, SEO etc ...
Knowledge of business environment, service requirements and hospitality culture
Solid understanding of
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Marriott
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Boston, Massachusetts
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DevOps will lead transformation of the strategy and platforms for next-gen operations across Marriot’s ... the standards defined in it. This position also defines and supports service delivery and operational
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Marriott
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Boston, Massachusetts
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day-to-day direction from assigned Product Leader/Owner to lead technical workgroups and/or functions ... more complex, non-routine service requests with limited to moderate risk. Performs research, analysis
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Marriott
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Boston, Massachusetts
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and Service Cloud and strong understanding of customer asset management.
Experience with ... technology resources and service provider teams.
10+ years of experience in product design, with a
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Marriott
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Boston, Massachusetts
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standards and processes.
Service Provider, COTS, and Custom Application Management
Lead ... applications.
The Director, Financial Systems will lead the strategic design, implementation, and continuous
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Marriott
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Boston, Massachusetts
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ability to lead, influence, and collaborate effectively in a matrix-managed environment.
Excellent ... experience with SAFE Agile
CORE WORK ACTIVITIES
Lead a cross-functional agile delivery team
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Marriott
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Boston, Massachusetts
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Technology leadership experience in a sourced environment
Knowledge of business environment, service ... deliver solutions.
Validates completeness of requirements when reviewing Service Provider solutions
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Marriott
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Boston, Massachusetts
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– Ensures successful execution across of business plans designed to maximize customer satisfaction ... **
Customer Relationships - Develops and sustains relationships based on an understanding of customer
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Marriott
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Boston, Massachusetts
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products.
You will assume technical ownership on Service Provider deliverables and lead their technical ...
Strong technical leader with proven ability to lead Service Provider technical resources
Strong
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