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Lumen
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Boston, Massachusetts
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Customer Success Professional is a customer-facing role that ensures our Large Enterprise customers are ... Look For in a Candidate**
Experience: 3+ years customer success or account management experience
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Lumen
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Boston, Massachusetts
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experience, product features/functionality, and service implementation/management.
Customer Advocate ... betterment of humanity. This exciting customer-facing solution engineering role will work in partnership with
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Lumen
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Boston, Massachusetts
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customer experience. This position requires strong project management skills, political and financial ... sense of urgency, and a passion for delivering a differentiated customer experience.
**The Main
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Lumen
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Boston, Massachusetts
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successful professional account management experience.
Valid driver’s license, safe driving record and ... specific vertical customer segment of Multiple Dwelling Units (MDU) and Builder/Developer Programs (BDP
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Lumen
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Boston, Massachusetts
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customer experience with increasingly responsible project management experience required with an emphasis ... telecom, professional services, Cyber and IT solutions for Public Sector customers. This position will
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Lumen
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Boston, Massachusetts
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experience, run effective project team meetings, and instill accountability throughout the project lifecycle.
Integrate employee engagement and experience strategies, along with Lumen’s cultural transformation and
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Lumen
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Boston, Massachusetts
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requires extensive experience leading very large, complex teams performing numerous awarded Task Orders ... to achieve business objectives.
Plans, integrates, and directs cross-functional customer
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Lumen
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Boston, Massachusetts
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experience is described as:
• Experience in strategic customer relationship management.
• Strong ... and professional attitude.
• Personal experience estimating, engineering, permitting and
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Lumen
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Boston, Massachusetts
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, USPS, the Social Security Administration, VA and others - by deepening customer relationships ... C-Level customer relationships in top accounts.
Ensuring territory revenue, bookings, and
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Lumen
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Boston, Massachusetts
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either customer driven (QVPN/Govt builds, IRU Customer builds, Reimbursable Relocations, LCD builds, Access Builds, & Wholesale Customer Builds) or backbone related (backbone relocations, diversity projects
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Lumen
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Boston, Massachusetts
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either customer driven (QVPN/Govt builds, IRU Customer builds, Reimbursable Relocations, LCD builds, Access Builds, & Wholesale Customer Builds) or backbone related (backbone relocations, diversity projects
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Lumen
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Boston, Massachusetts
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approach
Direct team with driving growth through upsell of assigned customer/partner base
Coach representatives to qualify leads, identify decision makers, determine customer needs, explain product/service
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