Randstad, the world’s leading partner for talent, is seeking a Strategic Client Partner to foster growth in our most exciting large accounts. A Strategic Client Partner at Randstad serves as a coach, consultant, and coordinator by receiving requisitions and coaching the field.

The SCP influences Randstad's ability to grow market share and manage contract requirements across all operating companies across the United States. In addition to driving account growth and delivering exceptional results for our clients, you will ensure that all solutions are delivered consistently and per our contractual promises.

What you get to do:

• Partner with the Strategic Account Directors to implement, retain, and grow customer accounts across all Randstad operating companies.

• Support the implementation of innovations and strategic initiatives.

• Provide support across Randstad's Specialties.

• Proactively manage field steering activities and ensure understanding of contract terms.

• Communicate service and compliance commitments to support teams.

• Prepare and participate in quarterly and annual customer reviews.

• Manage client reporting and auditing requirements.

• Maintain expertise in Randstad and 3rd party vendor management systems (VMS); train field staff as needed.

• Monitor VMS systems daily to maximize submittals and fill ratios.

• Serve as the central point of contact for requisitions and communicate requirements to relevant teams.

• Track customer performance and identify revenue growth opportunities.

• Collaborate with MSP companies to promote the Randstad brand and fill requisitions.

What you need to bring:

• Significant experience in large & complex accounts, experience in Staffing advantageous.

• Ability to manage many things at one time - these accounts have a significant number of sites and lots of moving parts.

• Solid experience with driving continuous improvement.

• Driven by meeting specific milestones and growth targets in each account.

• Excitement about being held accountable to specific account growth targets.

• Strong experience in creating consolidated account reporting and QBR documents for internal and external use.

• A proactive approach to account performance including identification of market challenges, solutions, and insights.

• A proactive approach to managing field engagement and performance including comfort in partnering and escalating to field senior leaders.

• Proven ability to communicate effectively with both internal clients and external clients.

• Comfortable being a vocal part of the account teams while on calls and in meetings.

• Experience in MSP/VMS systems.

• A bachelor’s degree is advantageous.

• Proficient using Google mail, calendaring and shared drives

Listen to our Vice President of Learning and Development share why she dedicates her talents to Randstad: My Randstad Why (https://www.jobpixel.com/v/PBCWHK6YtUsTZ1CRMhvfcecVKFFeRib3DFdc5CKFQn2WQ6ouT)

This job posting is open for 4 weeks.

Pay Rate: $87,571.00 - $61,490.00 Annually

Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, and 9 paid holidays), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases.

We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad proudly ranked as a 2023 DiversityInc Top 50 company, a 2023 Disability Equality Index best place to work for diversity inclusion, and a 2023 Military Friendly Bronze Employer for Veterans. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.