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Working Arrangement

Hybrid

Job Description

Employer: John Hancock Life Insurance Company (USA)

Job Site : 200 Berkeley Street, Boston, MA 02111

Job Title: Senior Platform Engineer

Job Duties:

Responsible for deployment and integration of cloud platform architectures, provide performance enhancements through automation and push enhanced reliability to support product development. Duties include:

• Collaborate with software engineers, platform engineers, product owners and engineering leadership to uncover pain points and opportunities to accelerate delivery of new value through software;

• Provide reliable and scalable platform experience and resolve platform issues discovered by technical support teams;

• Investigate new platform solutions to enhance service delivery experience;

• Troubleshoot complex platform provisioning issues discovered by internal and external clients;

• Develop code for moderately complex software per specifications and standards;

• Prototype and build new functionalities to deliver key platform objectives for evolving and improving platform services for production reliability and usage;

• Deliver user experience focused on self-service and continuous delivery; and

• Maintain knowledge of developments within technical discipline and translate into working environment.

Telecommuting from anywhere in the United States is permitted.

Minimum Requirements:

Master’s degree or foreign equivalent in Computer Science, Electrical Engineering, Electronic Engineering or related field and 4 years of software development lifecycle experience.

Experience must include:

• 4 years of experience with Agile and DevOps principles, and continuous integration.

• 2 years of experience creating and managing cloud infrastructure using Terraform, Chef, and Azure Cloud Foundry.

• 4 years of experience automating provisioning and day-to-day operations using Python, Powershell or Javascript;

• 4 years of experience participating in code reviews.

Experience may be gained concurrently and before, during or after Master’s degree.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

USA, Massachusetts, Boston, 200 Berkeley Street

Salary range is expected to be between

$102,200.00 USD - $189,800.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)