Who We Are:

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.

To learn more about working at BHCHP, watch our video Please Click Here (https://www.bhchp.org/careers) .

Job summary:

Hours: Part-time; 20 hours per week Monday – Friday, with most Saturdays needed

Individuals who identify as immigrants or limited-English speakers can be some of the most marginalized members of our society, especially if they are experiencing homelessness. In response to this inequity, BHCHP developed an Immigrant Health Team to address the health care needs of immigrant individuals and families who experience homelessness or unstable housing in Boston.

To develop the program further, we are hiring a Program Coordinator who will be responsible for leading case management efforts impacting immigrant patients experiencing homelessness. They will coordinate with other case managers as needed to assure all immigrant and LEP patients’ needs are being met, and that there is no duplication of services. This person will also engage in outreach and recruitment of patients, event management, foster empowerment including linkages to support groups, and participate in community advocacy efforts to decrease disparities in health care for this population.

Responsibilities:

• Build relationships and collaborate with multidisciplinary teams of providers and nurses to provide and assure comprehensive case management services to homeless individuals

• Work with clients to obtain the full range of benefits and services to which they are entitled, including housing, primary care, social and psychiatric services, and all other necessary services

• Present about the Immigrant Health Team at monthly new employee program orientation, provide resources, and advocate for inclusive practices at BHCHP and our community partners

• Collaborate with external organizations to create support groups for clients in both English and Spanish and assist with facilitation; also co-facilitate existing BHCHP multilingual support groups; collaborate with AmeriCorps member(s) who are part of the Immigrant Health Team on projects, including outreach/recruitment and community event planning

• Participate in community advocacy efforts that BHCHP is already a part of, such as the New Arrivals Working Group, Office of Refugee and Immigrants (ORI) Working Group, and others as appropriate; lead implementation & coordination of QI activities at team level; monitor team performance & lead team QI efforts

• Serve as a resource for the BMC Preventive Medicine Fellow(s) in immigrant and refugee health who will join Oasis every spring/summer and working at the intersection of immigrant and public health

• Collaborate with the Director of the Oasis Clinic to shape overall direction of services and goals

• Oasis Clinic Saturday Clinic

• Regularly attend and be the on-site lead for Saturday Oasis Clinics

• Oasis Volunteers

• Help recruit and onboard new Oasis Clinic Volunteers

• Support current volunteers through regular meeting updates / communications

• Management of volunteer roster to identify current needs and capacity

• Schedule support for Oasis Saturday Clinics

• Coordinate BHCHP Asylum Clinic

• Collaborate with and facilitate referrals from peer asylum clinics in Greater Boston

• Recruit, coordinate orientation, and support forensic evaluators

• Utilization of funds from BU Refugee Challenge

• Schedule and track evaluations (and their outcomes)

• SIREN grant (2023-2026): attend grantee check-ins and provide updates for this newly formed Community Advisory Board for asylum clinics

• Case Management

• Provide immigration-specific case management services and consultation support for other CMs case managers in non-duplicative manner

• Provide training support to BHCHP case managers, and other staff as needed, to improve the program’s overall capacity to serve LEP patients experiencing homelessness

• Attend and lead bi-weekly immigration case conferences

• Attend immigration-related community-wide meetings and trainings assist in grant-writing and research opportunities

  Qualifications:

• BA/BS preferred, especially behavioral health or social services related degree

• 3-6 years of case management and managed care experience; prior experience working in public health, social work, or community health

• Experience working with racially / ethnically / linguistically diverse populations strongly preferred

• A firm understanding of homeless health care and immigration as a determinant of health

• Excellent verbal and written English communication skills required, Spanish or Haitian Creole-speaking strongly preferred.

• Problem solving skills required

• Demonstrated interest in working with an undeserved population

  Compensation and Benefits:

• The compensation starts at $23.80 per hour and increases based on years of experience.

• BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred dollars added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.

  Does this amazing opportunity interest you? Then we'd love to hear from you.

  As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.

  Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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