Description

The AWS Industry Products (AIP) is chartered to build solutions that solve some of the biggest automotive technology challenges by partnering and co-developing with segment leading companies. Our team directly collaborates with strategic customers to build new, industry-specific products that directly impact and transform industries at AWS scale. We are a team of innovators that tackle difficult problems, and build products through fast iteration in a start-up like environment. We are looking for a highly experienced Technical Customer Solutions Manager to manage multiple co-development programs and help those customers get successful outcomes.

Key job responsibilities

We are seeking a seasoned leader to own a portfolio of Automotive co-development programs. As the Technical Customer Solutions Manager you are responsible for managing co-development investment ROI, co-development strategy, influencing product and security design, day-to-day co-development management/operations, executive engagement, and building a healthy and high performing co-development program. The Principal Customer Solutions Manager is a senior role and part of the organizational leadership team driving broad industry transformation and game changing business outcomes on AWS. We are a collaborative organization with diverse backgrounds, start-up creativity, and an enduring curiosity and tenacity to make the world a better place for our customers and the world at large.

A successful candidate would have led strategic programs, collaborated closely with product and engineering organizations, be familiar with operational best practices, be versed in automotive systems, and have great business acumen.

About the team

AWS Industry Products (AIP) directly collaborates with strategic customers to build new, industry-specific products that directly impact and transform industries at AWS scale. We are a team of innovators that tackle difficult problems and build products through fast iteration in a start-up like environment.

About the broader organization: Sales, Marketing and Global Services (SMGS)

SMGS is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

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Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

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Work/Life Balance

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Basic Qualifications

10+ Years of building and delivering strategic programs and solutions

10+ Years of technology leadership

5+ Years of C-suite/Executive engagement and collaboration

Fluent German Speaker

Preferred Qualifications

• Deep understanding of the fundamentals of building, integrating, and operating Automotive Software

• Proven track record of solving next generation automotive challenges with software solutions and products

• Experience with connected car, autonomous systems, and real time data management

• Strong judgement and business acumen in determining strategic vision and running a complex, multivariate business

• Demonstrated leadership and strong judgement

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,500/year in our lowest geographic market up to $284,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.