Document Acquisition Specialist III

Location: Remote, United States, United States

Description

The Document Acquisition Specialist III, Data Normalization, manages proprietary workflow queues containing construction documents, requiring expertise in data sources and advanced project management skills to ensure comprehensive coverage of construction documents. Their primary responsibility is to meticulously review and triage essential data and publish documents into Dodge Construction Network Data Platform.

Thisis afull-timepositionandreports directly to theManager, Plans & Specs.

Preferred Location

• This is a remote, home-office role and candidates located in the continental United States will be considered

• For this position, there is a preference to hire inEastern or Central timezone

Travel Requirements

Expected travel is 5% for this role

Essential Functions

• Ensure timely, accurate, and comprehensive document publishing for all assigned projects and use these documents to updateDodge’splatform

• Conduct comprehensive research, collect, verify, and ensure integrity of documents through various means, including phone calls, emails, and digital research

• Complete formal documentation requests to support data collection processes

• Maintain accountability for performance metrics, ensuring accurate, punctual, and thorough data collection

• Handle customer inquiries on projects

• Assist with training process for new team members

• Assist with data quality projects to improve workflow and success metrics

• Maximize document coverage by collecting plans and specifications on as many active projects aspossible,as outlined in workflow queues

• Responsible for the accuracy, completeness, and categorization of incoming documents by independently evaluating the content to determine its relevance and importance, deciding whether to retain or discard,and appropriateassignment torelevant report

• Monitor multiple workflow queues in proprietary applications to determine document accuracy and completeness or any document redundancy

• Conduct any needed complex document file type conversion which may require single use or stand-alone conversion applications

• Determine whether complex groups of documents require sub-classification

• Navigate complex websites for comprehensive document retrieval

• Analyze documents for accuracy, timeliness, quality, and completeness

• Determine whether incoming documents are primary, redundant, or additions to existing content

• Oversee the execution of data acquisition projects within the assigned territory, ensuring alignment with organizational objectives and timelines

Education Requirement

High School Diploma or GED

Required Experience , Knowledge and Skills

• 3+ years of experience in the construction industryorequivalent customer service experience

• 3+ years of outbound call experience

• Prior online research experience

• Proven success meeting prior performance metrics or demonstrable ability to meet performance metrics

• Proficiency in desktop software programs including Microsoft Office suite (i.e. Outlook, Word, Excel, etc.)

• Ability to learn proprietary software applications within a reasonable timeframe

• Exceptional attention to detail,written and verbal communication, andreading comprehensionskills

• Abilityto work effectively in an independent, remote environment

• Comfortable working in a fast-paced role/production driven environment

• Strong typing skills

• Critical thinker and problem solver

• SKILLS: Communication/Interpersonal, team building, growth mindset, conflict resolution, organization, coaching/mentoring, effective writing and presentation, problem solving, storytelling, decision making and time management, strategic planning, and critical thinking

Preferred Experience, Knowledge and Skills

• Prior experience with Google Sheets

• Familiarity with CRM tools, such as Salesforce

Ab out Dodge Construction Network

Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities.Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success.We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.

Dodge is the catalyst for modern construction.

Salary Disclosure

Salary R ange: $ 44,000-$54,500

This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and otherjob-relatedfactors.Dodge Construction Network’scompensation and rewards package for full time roles includes a market competitive salary,comprehensive benefits, and, for applicable roles,uncappedcommissions plans or an annual discretionary performance bonus.

For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.

A b ackground check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.

Reasonable Accommodation

Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email recruiting@construction.com .

Equal Employment Opportunity Statement

Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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