Who We Are:

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.

To learn more about working at BHCHP, watch our video Please Click Here (https://www.bhchp.org/careers) .

Job Summary:

The purpose of this position is to provide leadership and follow through for the team in discharge planning and social service needs.  The case manager will provide expertise to the medical teams to which he/she is assigned in regards to timely discharge placement, assistance with social service needs (e.g., identification, birth certificate requests, transportation, referrals to outside agencies, etc.), and by connecting patients to appropriate treatment options in the community post-discharge. The case manager works collaboratively with all members of the clinical team.

Hours: Per Diem/As needed:  8am-4:30pm, Monday-Friday

Responsibilities:

Primary Duties: 

• Works as part of the multidisciplinary team with the primary responsibility of discharge planning. Communicates daily with the team

• Maintains appropriate documentation in the medical record so that the case management plan (including appropriate discharge placement) for each patient is easily accessible to the team and others

• Provides resources to assist patients in breaking cycles of homelessness, addiction, and/or mental illness, secure appropriate discharge placement and, when possible, other appropriate alternatives to shelter living.

• Works with the other team members to problem-solve and develop a plan when patients present with challenging behaviors

• Connects with community agencies to secure services such as vocational rehabilitation, physical rehabilitation, mental health services, substance abuse services, etc.

• Reports all discharge planning to the clinical team and Supervisor of Case Management to ensure clear communication regarding the discharge plan. Communicates patient discharge dates to the Admissions office

• Actively contributes to discussion and provides updates to the team during Team Rounds

• Builds on the discharge plan from week to week and demonstrates this process in team discussion and notes

• Meets with supervisor as directed and participates in weekly case management team meeting

  Secondary Duties:

• Provides documentation for grants, projects, etc as directed by supervisor

• Runs a weekly treatment group focusing on recovery awareness and substance abuse issues

• Attends and participates in meetings as directed

  Qualifications:

• Previous case management or human service experience required

• Excellent communication, documentation and organizational abilities

• Bachelor's degree; BSW or social service degree preferred

• Spanish speaking required

• Ability to be flexible, multi-task and prioritize responsibilities

• Ability to work in a fast-paced environment and handle stress in a positive manner           

• Demonstrated interest in working with underserved populations

  Compensation and Benefits:

• The compensation is $22.00 per hour

  Does this amazing opportunity interest you? Then we'd love to hear from you.

  As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.

  Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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