Job Information
Cardinal Health ServiceNow Platform Technical Lead in Bonifacio Global City, Philippines
Essential Duties and Responsibilities:
Act as a subject matter expert (SME) on the ServiceNow Platform
Collaborates with the team on Sprint planning, refinement and executions.
Leads platform implementation projects, providing updates on project progress, and proactively communicating issues that may impact project success.
Responsible for the stability, availability, and security of platform components and related applications
Uses platform functionality to develop enhancements, workflows, reports, and dashboards
Responsible for the full lifecycle, planning, and administration of components of an application platform, related integrations, and applications running on the platform
Experience in designing new servicenow applications, integrations using various methods and data feeds
Collaborates with internal and external partners to ensure solutions provide the best user experience
Works with partners to design and implement integration/data feeds/interfaces with other systems, such as APIs and Authentication
Participates in platform communities and stay up to date on new software technologies and best practices
Executes software installations, creation, configuration, and loads
Promote ServiceNow and CMDB best practices and recommend out of the box solutions where appropriate.
Act as a mentor to less experienced colleagues
Experience
Bachelor’s degree in related field or equivalent work experience
10+ years of hands-on experience in developing enterprise software and solutions
Minimum of 5-year experience with ServiceNow Platform Administration
Minimum of 5+ years working on a team as part of a large IT organization
Minimum of 2 years' experience with Configuration Management, ITIL v3 certification a plus
Experience with ServiceNow instance upgrades and patches along with strategy and execution.
Experience with developing flows, migrating workflows to flow, scoped applications and managing cross scope access
Experience Developing ServiceNow applications using AES and GitHub
Experience with leading citizen developers and developing agent workspace.
Experience with GCP or AWS Cloud Infrastructure
Experience with integration components such as SSO, LDAP
Experience with web technologies such as AJAX, XML, CSS, HTML, JavaScript, Web Services (SOAP, REST)
Experience with databases and data-driven web applications
Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design, and/or software engineering principles
Understanding of Incident Management, Change Management, Configuration Management, and Release Management as it relates to ITIL
Experience with Run book automation and data integration
Experience with a scripting language, such as PowerShell, Perl or Python
Desired Skills
ITIL v3 Foundation certification
Experience implementing systems using Agile methodology
ServiceNow Certified System Administrator, Certified Application Developer or Certified Implementation Specialist is a plus
Excellent oral and written communication skills
Excellent organizational skills
Cloud GCP certification preferred.
What is expected of you and others at this level
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
May contribute to the development of policies and procedures
Works on complex projects of large scope
Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
Completes work independently receives general guidance on new projects
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
Cardinal Health
-
- Cardinal Health Jobs