Wellspect Healthcare is a leading global provider of innovative medical devices that help people suffering from urinary retention or chronic constipation. More than 1 000 employees around the world are dedicated to making a difference to people who need our products and services. Wellspect is one of the worlds’ leading manufacturers of intermittent urinary catheters, with LoFric® as the most known brand. As a help to those with chronic or severe constipation Wellspect has developed what likely is the world’s most advanced irrigation system, Navina™, combining a high degree of user convenience, clinical effectiveness and connectivity into one smart system. Wellspect strives to become climate neutral and leave the smallest possible environmental footprint. The company, with headquarters in Mölndal, Sweden, is present in more than 30 countries, and part of Dentsply Sirona, the worlds´ largest manufacturer of professional dental technologies. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.wellspect.com and www.dentsplysirona.com for more information.

Customer Data Specialist - Temporary

Wellspect Healthcare is looking for a Customer Data Specialist - Temporary for its Customer Care team based in Casalecchio di Reno.

The person will be primarily responsible for order entry received via telephone and telematics and, more specifically, will have the following

Responsibilities

• taking charge of the customer order process (electronic government orders and commercial customer orders such as Orthopedics, Healthcare, Pharmacies and Wholesalers), electronic invoicing, resolution of complaints and/or disputes, issuance of correction notes, management of logistical anomalies

• preparation and dispatch of ancillary order documentation with home delivery

• order reporting and billing for customers

• customer response management (checking on shipment status, sending sales documents via email, resolving transportation and delivery snags)

Competencies and qualification

• developed order entry and information management skills to apply to data-entry

• excellent knowledge of Microsoft Windows package

• good knowledge of spoken and written English

• customer relationship management (Public Administrations, Pharmacies, Orthopedists and Wholesalers, End-users for home deliveries)

• memorization skills and accuracy in data-entry

• excellent listening, problem solving and teamwork skills

• stress management skills.

The ideal profile has at least 1 year experience in the job. Background from the biomedical or high-tech industry is a preference.

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com . Please be sure to include “Accommodation Request” in the subject.

For California Residents:

We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).

The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).

For additional details and questions, contact us at careers@dentsplysirona.com