All the benefits and perks you need for you and your family:

• Up to $1,500 Sign On Bonus

• Benefits from Day One

• Paid Days Off from Day One

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Monday-Friday 7:45am-5:00pm (One Saturday morning per month)

Location: 396 Remington Blvd. Suite 131. Bolingbrook, IL 60440

The community you’ll be caring for: UChicago Medicine AdventHealth Great Lakes

The role you’ll contribute:

The Lead is assigned duties and responsibilities related to patient care in a team-based primary care and integrative health environment. This individual also functions a role model with supervision over daily workflow. The Lead must demonstrate competency in all skills related to the performance of patient care and demonstrate effective communication and problem-solving skills. The Lead collaborates with supervisors to oversee efficient patient flow and upholds an environment of patient safety and satisfaction. Perform clerical and/or patient care duties in the medical practice to support medical providers and nursing in the examination and treatment of clinic patients. These staff members function under the supervision and authority of the licensed physician, or non-physician provider licensed in State of Kansas. Maintains efficient patient flow, supports an environment of patient safety and satisfaction and demonstrates problem-solving skills. Constructively collaborates with team to find the optimal office efficiencies while maintaining patient centered care. Available to provide back-up and coverage to multiple RMH clinics, registration desks, and performing front and back office duties; schedules appointments, greets patients, and prepares charts; performs registration and check-in/out functions; verifies insurance benefits; maintains various records and databases of information; prepares correspondence and reports; assists the supervising physician in direct patient care, including exams and treatments within the office setting. Responds to caller general information requests and inquiries; refers callers to appropriate area; performs other duties as assigned. 2/28/22

The value you’ll bring to the team

• Provides oversight of daily workflow planning, troubleshooting, staffing needs, delegation of duties, problem-solving and staff learning needs.

• Assists in development and implementation of related clinical policies and procedures.

• Works collaboratively with Practice Managers on operational and clinical communications and special projects.

• Assists Practice Manager with workflow decisions, performance feedback, new hire orientation and special projects.

• Serves as mentor and preceptor for any new office staff.

• Serves as liaison for lab, supply vendors and medical equipment.

• Operates clinical equipment according to equipment procedures including safety and quality control checks.

• Checks care areas for malfunctioning equipment and general maintenance problems on a regular basis.

• Reports findings to appropriate person or arranges for repairs, as required.

• Ensures that blood/body fluids, biohazard materials, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to infection control guidelines.

• Provides oversight for location in ensuring that staff Order, stock, and maintain exam rooms, special order items and supply storage areas using par levels of supplies, medications, linens, forms and equipment. Monitors expiration dates and takes action accordingly.

The expertise and experiences you’ll need to succeed :

• Minimum qualifications :

· Exemplary Customer Service Skills, knowledge of medical terminology, knowledge of charge entry, payment collection, and posting, knowledge of clinical and surgical billing requirements, interpersonal/human relations skills. Ability to perform data entry and prepare reports.

EDUCATION AND EXPERIENCE REQUIRED:

· High school or GED

EDUCATION AND EXPERIENCE PREFERRED:

· One year preferred.

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

• Certification as a Medical (Office) Assistant Required.

• Certified (CMA) or Registered (NRMA)

• Current CPR

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Patient Care

Organization: UChicago Medicine AdventHealth Great Lakes

Schedule: Full-time

Shift: 1 - Day

Req ID: 24028313

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.