This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2255527

WAGE \$15-\$17

Full or Part Time Available; Benefits Available at Full Time

As Boise\'s premier AAA Four Diamond Hotel, The Grove Hotel features upscale guestrooms & suites, modern meeting & event space and unrivaled service in the heart of the city. Guests of the hotel enjoy 250 contemporary rooms, access to a 12,000 square foot indoor health club and spa, over 14,000 square feet of flexible meeting spaces, direct access to the 5,400 seat indoor Idaho Central Arena and innovative Northwest cuisine at Trillium Restaurant.

Banquet Captain responsibilities include:

• Supervising staff to ensure timely and accurate room set up of food and beverage service per banquet order specifications.
• Ensure that presentation of all food and beverage is in accordance with banquet order.
• Greeting event contacts upon arrival; retain a visible presence throughout the event; resolve guest conflict and answer questions to customer\'s satisfaction. Immediately contact supervisor and/or management with any unsolved issues during the event.
• Training banquet staff in proper set up, serving, and clean up procedures.
• Enforcing uniform and dress code standards.
• Overseeing the activities of the banquet staff to ensure accurate and timely banquet service.
• Conducting on site banquet event order meetings prior to each event.
• Maintaining strict control over all company owned equipment. Cleaning and storing all equipment in a secure manner.
• Communicating any maintenance issues to the management including banquet equipment repair or safety issues.
• Delegating to staff all cleaning of Banquet area throughout event.
• Performing all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives.
• At all times projecting a favorable image of the company to the public.
• 1-2 years banquet captain experience preferred.

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• Knowledge in catering service standards and eager to learn where lacking.
• Excels at monitoring waitstaff while coordinating duties and directing them with efficiency.
• Capable of engaging with guests and group contacts in order to exceed expectations
• Detail oriented and capable of following banquet event orders and room set guidelines per exact specifications.
• Able to shift gears in slower periods in order to maintain cleaning standards.

WAGE \$15-\$17

Full or Part Time Available; Benefits Available at Full Time

Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.

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PI248097132