Overview

Our patients represent diverse backgrounds, and so do we! We cultivate a workplace atmosphere that celebrates the distinct strengths, backgrounds, and perspectives of our employees. This philosophy is integral to our exceptional patient-centered care. Through fostering a positive, supportive, and inclusive culture, we aim to provide outstanding patient experiences and establish a resilient work environment.

What You Can Expect:

The Billing/Recovery Specialist is responsible for providing support in the functional areas of Revenue Cycle which includes Billing, Reimbursement and Insurance Recovery. Ensures adherence to company policies, procedures, and related government regulations.

PRIMARY RESPONSIBILITIES: Individual incumbents may be responsible for a general overview or may specialize in one or more of the functional areas of Revenue Cycle listed below: Billing: The Billing Specialist is responsible for collecting, posting and managing patient account data. Responsible for submitting claims and following up with insurance companies.

• Prepares and submits claims to various insurance companies either electronically or by paper.

• Verifies completeness and accuracy of all claims prior to submission. Obtains any missing information.

• Identifies and resolves billing complaints.

• May follow-up on insurance claim denials, rejections, exceptions or exclusions.

• Prepares correspondence and resolutions as directed.

• Understands insurance plan coverages, authorizations and limits.

Insurance Recovery: The Insurance Recovery Specialist is responsible for the collection of payments from insurance companies.

• Research, trend and resolve claim rejections and denials.

• Collects and resolves delayed payments from insurance companies.

• Coordinates with departments and insurance companies to correct errors as necessary.

• Prepares correspondence, denial handling and resolutions as directed.

• Responsible for analysis of denied reimbursement claims.

• Understands insurance plan coverages, authorizations and limits.

• Under direct supervision, performs basic, routine duties of limited scope and complexity.

• Performs standardized and routine tasks.

• Resolves routine questions and problems and refers more complex issues to higher levels.

• May audit and proof claim/reports for accuracy and conformance to departmental, government and company regulations.

• May assist in special projects.

• Performs other duties and responsibilities as assigned.

Qualifications:

• Education: High School Diploma or equivalent.

What’s in it for You:

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

* Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

What’s in it for you

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

Default: Location : City Boise

Category Revenue Cycle / Health Information Management

Work Unit HB Insurance Recovery System Office

Position Type Full-Time

Work Schedule DAY

Requisition ID 2024-92827

Default: Location : Location US-ID-Boise

Work Location : Name 701 Morrison Knudsen Dr, Boise, St Luke's Plaza 2