Account Clerk II – Trash Billing Services

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Account Clerk II – Trash Billing Services

Salary

$20.00 - $20.56 Hourly

Location

Boise, ID

Job Type

Full-Time with Benefits

Job Number

02343

Department

Clerk - Auditor, Recorder & Records Retention

Division

Indigent Services

Opening Date

09/17/2024

• Description

• Benefits

General Summary

Ada County is a great place to work! We have more than 2000 employees dedicated to enhancing our community’s quality of life. Our Clerk's Office team is growing, and this is an excellent opportunity to be a part of taking this team to the next level.

We offer a competitive benefits package which includes excellent medical, dental and vision insurance; generous vacation and sick leave accrual beginning as soon as you start; 11 paid holidays a year; participation in one of the Nation's best state retirement systems which includes 11.96% employer contribution; various savings plans including a deferred compensation 457(b) plan with up to 3% county match; 401K plan; paid parental leave; life insurance; wellness programs; ongoing training opportunities and career development. This generous Ada County Total Rewards package increases the base salary by approximately 40 percent.

If you have ever voted, filed paperwork for a court case, picked up a marriage license or applied for a permit in Ada County, we have helped you. We do our best each and every day to make sure your experiences working with our office go as smoothly and efficiently as possible.

We’ve worked to make this website easy to use. In many cases, you can find what you need online without having to make a trip to the courthouse or pick up the phone to call. However, we are always here and ready to help you – whether that is working with the courts, our indigent services team, looking at the county’s financials or one of the many other areas we oversee.

It is our goal to provide the best service possible and we look forward to helping you.

Learn more about Ada County Clerk's Office by visiting their website. Ada County Clerk's Office (https://adacounty.id.gov/clerk/)

Required: Applicants must attach an updated cover letter and resume with your application.

POSITION GENERAL SUMMARY:

Performs the full range of clerical tasks in the detailed maintenance of the financial status of the Ada County Trash Billing Services department. Explains trash service standards and requirements to residential and commercial customers as well as maintaining customer accounts.

DISTINGUISHING FEATURES OF THE CLASS:

This is important clerical work involving responsibility for independently performing difficult financial record keeping tasks, or for supervising the receipt of funds. The work is performed in most instances under general supervision and the incumbent makes independent decisions in most cases. Supervision may be exercised over Account Clerks I. An employee in this class may be deputized to make clerical actions effective.

Essential Functions

• Receives, calculates, and handles money from a variety of sources;

• Posts and balances revenue items and cash receipts to individual customer accounts and appropriate registers;

• Supervises and/or performs the accounting and receipting of funds from billing payments and makes deposits to Treasurer’s Office;

• Acts as front-facing contact for public, working directly with customers in-person and through various methods, by responding to account and billing inquiries and adjustments, requests for service, and other issues related to the residential/commercial trash service;

• Recommends cancellations and refund of individual customer charges;

• Communicates effectively, both orally and in writing, with customers, co-workers, and others providing feedback and strong problem solving;

• Checks invoices, vouchers and statements received;

• Prepares monthly statement of revenue receipts;

• Maintains accounts receivable ledger and prepares trial balances;

• Audits time reports, invoices, and vouchers, and prepares checks for payment of obligations;

• Checks records, transfer deeds, splits, and contracts on trash billing records;

• Maintains budgetary control records of Ada County Trash Billing Services department;

• Prepares periodic fiscal statements of Ada County Trash Billing Services operations;

• Receives, distributes, and accounts for receipts and expenditures of funds;

• Audits cash receipts for billing services and miscellaneous items;

• Prepares requisitions and requests for payment; and

• Operates computer terminals or office equipment and personal computers for daily posting.

ADDITIONAL FUNCTIONS:

• Mails statements, collects, and accounts for amounts collected;

• Updates addresses on legal descriptions of Billing Services Customer locations;

• Provides information of a general nature about the trash service programs of the office and trash collection standards to residential and commercial customers;

• Provides forms/applications for the programs of the office to the public;

• Files documents;

• May serve as a receptionist;

• May type documents and memoranda/letters from rough draft into final form;

• Performs a wide variety of clerical account keeping and related tasks;

• Performs related duties as required.

Job Requirements

• High school diploma or equivalent required, some business school or college courses in accounting preferred;

• Some experience as an account clerk or related position with clerical-accounting experience required;

• Good knowledge of business math;

• Good knowledge of English grammar, spelling, and punctuation;

• Good knowledge of the methods used in keeping fiscal accounts and records;

• Good knowledge of office terminology, procedures, routines, and equipment;

• Ability to grasp the relationship between numbers, accounts, and items in accounts;

• Ability to understand and carry out complex verbal and written directions;

• Ability to work with others in the accomplishment of the required work;

• Ability to prepare detailed fiscal reports and instruct and direct the work of others;

• Ability to handle money (currency, coin, and checks) and make proper change;

• Ability to operate office equipment used to accomplish the work of the position.

Work Environment & Physical Demands

• Work is typically performed onsite at the Ada County Billing Services Office with a typical work schedule of Monday – Friday, 8:00 am to 5:00 pm;

• Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;

• May be required to lift up to 20 lbs.;

• Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.

DISCLAIMER:

To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran’s Preference for all County jobs except for those deemed “key positions” in accordance with Title 65, Chapter 5 of Idaho Code.

Ada County recognizes that employees are our most valuable asset. We are proud to offer a comprehensive benefits package to benefit-eligible employees designed to support the health, wellness and long-term financial stability of our employees and their families.

Healthcare:

• Low-cost medical, dental, vision premiums and deductibles

• Post-employment health savings account

Retirement and Investments Plans:

• PERSI retirement benefits

• 457(b) post or pre-tax investments options with up to 3% employer match

• 401(k)

Wellbeing Program:

• Employee Assistance Program for short-term counseling on work, family, finances, and personal concerns.

• Free ACHD Commuter ride vanpool program

• Free bus pass

Paid-leave:

• 11 paid holidays per year

• 8 weeks paid Parental Leave

• Approximately 96 hours of vacation accrual for full-time employee

• Approximately 96 hours of sick accrual for full-time employee

• 5 days paid bereavement leave

Life & Short-Term Disability Insurance

• Basic Life Insurance employer paid if benefit eligible

• Short Term Disability employer paid if benefit eligible

Optional Benefits:

• Pre-tax Flexible Spending Account and Dependent Care Account

• NCPERS Decreasing Term Life Insurance

• Supplemental Employee, Spouse, Child Life Insurance

• Supplemental Long-Term Disability Insurance

• AFLAC

Visit us at adacounty.id.gov/Human-Resources/Employee-Benefits to view details regarding our benefits package, including: paid leave, healthcare benefits, retirement benefits, and more!

Agency

Ada County

Department

Clerk - Auditor, Recorder & Records Retention

Address

200 W. Front St. Boise, Idaho, 83702

Phone

2082876900

Website

www.adacounty.id.gov

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