Description We are offering a contract to hire employment opportunity for a Dispatcher in the construction/contractor industry, based in BOHEMIA, New York. As a Dispatcher, you will take on a variety of responsibilities that involve leveraging your skills in computer programs, CRM, and management systems to ensure smooth operations.

Responsibilities:

• Utilize ADP - Financial Services to streamline financial transactions and processes.

• Operate and manage IBM AS/400 systems to monitor and control operations.

• Employ computer programs to process and track job orders.

• Use CRM to manage customer relationships and ensure high levels of customer satisfaction.

• Implement the 'About Time' management system to optimize work schedules and efficiency.

• Respond to and manage inbound calls, providing timely and accurate information.

• Handle all billing functions, ensuring accuracy and timeliness.

• Maintain clear and effective communication with both team members and clients.

• Use your management skills to oversee dispatch operations and ensure all tasks are completed to a high standard.

• Answer inquiries and resolve issues promptly, maintaining a high level of professionalism at all times. Requirements • Prior experience in dispatching or similar role within the construction/contractor industry

• Proficiency in computer programs, including CRM and IBM AS/400

• Familiarity with ADP - Financial Services

• Experience with management systems

• Knowledge of 'About Time' software

• Ability to answer and manage inbound calls effectively

• Experience with billing functions

• Strong communication skills, both written and verbal

• Ability to handle high-stress situations and make decisions quickly

• Must be able to multitask and manage time effectively

• Familiarity with construction terminology and procedures is a plus

• Must have strong problem-solving skills and attention to detail

• Ability to work in a fast-paced environment

• Must be a team player and able to work collaboratively with others.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .