Permit & Licensing Technician - P/T

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Permit & Licensing Technician - P/T

Salary

$22.62 - $30.58 Hourly

Location

FL 33432, FL

Job Type

Part-Time

Job Number

03941

Department

Development Services

Division

Code Compliance 15/06101

Opening Date

11/07/2024

Closing Date

11/21/2024 11:59 PM Eastern

FLSA

Non-Exempt

Bargaining Unit

U

• Description

• Benefits

• Questions

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Job Description

Do you want to be a part of the team that helps make the City of Boca Raton one of the best places to live, work and play? We provide world class services, parks, beaches, and public safety. This can only happen when the best, brightest, and most committed individuals come to work for our City. We encourage like-minded individuals to apply and be part of our team! Come join us #WorkforBoca

General Definition of Work:

Performs a wide variety of technical duties involved in accepting, processing, and reviewing building permits; Provides information and direction to the public on building issues relating to processes and requirements. Provides excellent customer service and does related work as required. Work is performed under regular supervision.

When assigned to the Business Tax Authority, this position functions as a Licensing Technician and is primarily focused on the technical and clerical work in the issuance of business tax receipts and contractor registration.

Essential Functions

• Receives and processes permit applications; assures completeness of applications; educates customers regarding necessary permits and general code compliance of proposed projects. Verifies professional and contractor licensing with appropriate State Agency; processes contractor registrations.

• Calculates and verifies valuation and fees; issues permits as authorized.

• Prepares and maintains records and files on plans and permits; assists the general public with locating, retrieving and copying of microfilm records; purge final permit files.

• Assists and advises the general public in matters relating to building requirements, procedures, policies, regulations, and status of submitted projects.

• Tracks permit application from submission until approval; routes, plan checks to appropriate personnel. Computes and collects appropriate fees; checks applications for all necessary approvals and other appropriate agency notifications.

• Maintains and files control records relating to issuance of permits.

• Operates personal computer, including job related software applications that apply to the work performed.

• Checks for well field protection zone and septic tank uses.

• Checks progress of approvals and inspections for other sections and departments within the City.

• Composes routine correspondence independently or from supervisor's notes; Respond to complaints, provides information to the general public and contractors.

• Answers a high volume of inbound calls and responds to e-mails;

• Provides outstanding customer service

• Logs in applications for future reference and status check;

Depending on area of assignment to Business Tax Authority essential functions may include:

• Issues and renews occupational and contractors’ licenses; Receives and reviews applications; Questions applicants to secure additional data or to verify information on application;

• Communicates with applicants and sets up appointments to review application denials or other concerns

• Processes contractor registrations;

• Receives and processes business tax receipt applications; ensures completeness of applications;

• Computes and collects appropriate fees; checks applications for all necessary approvals and other appropriate agency notifications; advises applicant of required approvals from third party agencies;

• Assists in the preparation of periodic, special, and other reports relating to building permits;

• Checks to ensure contractors are properly licensed; verifies data with appropriate State agency; helps contractors fill out license applications;

• Assists with the completion of standardized records, documents, and permit applications;

• Provides information to contractors, builders and the public on building permit procedures, policies, and regulations;

• Issues solicitor’s license, seasonal licenses, license for public conveyance and other licenses; applies pertinent rules and regulations depending upon license to be issued.

• Maintains detailed logs of applications for future reference and status check purposes;

• If/when license is approved, verifies data on applications, collects fee and posts to account; updates file and mails license; Advise applicants of required certifications.

Knowledge, Skills and Abilities

Knowledge of:

• Permit processing; general knowledge of applicable Federal, State and County law and City ordinances.

• Standard office methods and procedures, business English and spelling, commercial arithmetic and office management.

• Department programs, policies, and procedures.

Skilled in:

• The operation of standard office equipment and computer equipment.

• Research techniques and methods to find information, maintain records, and prepare documentation

• Professional and courteous interpersonal communication skills

Ability to:

• Perform a considerable volume of detailed record work

• Establish and maintain effective working relationships with associates and the general public;

• Understand and comply with Department and City policies, procedures, and practices

• Type accurately at a rate of 30 wpm;

• Communicate both orally and in writing.

• Organize, file, and retrieve written and digital materials.

Minimum and Preferred Qualifications

• High School Diploma, GED Equivalent, or any combination of education and experience to graduation from high school

• Three (3) years of customer service experience

PREFFERRED QUALIFICATIONS:

• Prior experience with municipal business licensing services is preferred for placement within the Business Tax Authority area of assignment

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS :

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

• Criminal Background Check

• Employment Verification

  The City of Boca Raton is an Equal Opportunity (https://www.myboca.us/1226/Equal-Employment-Opportunity) , Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.

CITY OF BOCA RATON - BENEFITS SUMMARY

Part-Time Employees

ELIGIBILITY REQUIREMENTS: To be eligible to receive Paid Leave and to contribute to the 457 Deferred Compensation Plan, a part-time employee must have worked at least 1,040 hours in the prior fiscal year

PAID LEAVE: Employees who work a minimum of 1,040 hours per fiscal year will receive twelve (12) hours of Paid Leave on October 1st. This Paid Leave shall be used no later than September 30th of that fiscal year or it will be forfeited. These hours may not accumulate and may only be granted with the approval of the employee's supervisor. This paid leave has no cash value at separation of employment.

MISSION SQUARE 457 DEFERRED COMPENSATION PLAN: Employees who work a minimum of 1,040 hours per fiscal year will be allowed to participate in the 457 Deferred Compensation Plan. The City will not provide any matching funds.