Job Information
Randstad US it service advisor in bloomfield, Connecticut
it service advisor.
bloomfield , connecticut (remote)
posted 2 days ago
job details
summary
$46.01 - $56.01 per hour
contract
bachelor degree
category computer and mathematical occupations
reference1067904
job details
job summary:
Enterprise Healthcare client has an immediate opening for a highly motivated IT Service Advisor to join their dynamic and growing team. All qualified candidates are encouraged to !
Participate/provide input on production issues and follow up activities, ad hoc research and analysis, Monitor data exchanges between vendor and client both incoming and outgoing.
location: Bloomfield, Connecticut
job type: Contract
salary: $46.01 - 56.01 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Be point of contact for multiple 3rd party providers/vendors
Support internal teams who rely on vendor services creating a culture of accountability, exceptional service and high trust in our department
Coordinate/host meetings and assist with presentations
Gather requirements, conduct research and communicate expectations
Document and maintain accurate information
Update and maintain multiple systems of record consistently and frequently
Proactively identify gaps/potential issues and provide solution recommendations
Participate/provide input on production issues and follow up activities, ad hoc research and analysis
Monitor data exchanges between vendor and client both incoming and outgoing
Remove obstacles and barriers and escalate appropriately
Monitoring, ticket triaging and routing, issue analysis and resolution or proper delegation
Respond quickly to urgent situations
Participate in finding efficiencies, improve applications and associated processes
Participate in Annual Enrollment Process (AEP) readiness
qualifications:
Experience level: Manager
Education: Bachelors
skills:
- Data WarehouseEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.
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