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Our people make all the difference in our success.

Help us lead our future. Get ready for a job that encourages you to think strategically yet stay connected with your teams. Do you have problem-solving or strategy experience? If so, prepare to innovate, create, and inspire. The Business Analytics Senior Advisor represents the “voice of the customer” at the team level, Understanding the business needs and working with scrum team to define functional specifications.

This role will support Cigna's ­­­­Cigna Collaborative Care/FFV program. ­­­­Cigna Collaborative Care/FFV program is a critical, high-profile, multi-year investment to modernize the foundational systems on which Cigna’s CAC reporting, analytics and payments operates. The Business Analytics Senior Advisor will work collaboratively within an innovative Agile team to ensure the success of the CAC reporting process in meeting the Analytics and Reporting needs of the organization.

Reporting to the CCC Agile Experience Owner, this role will coordinate with stakeholder partners across the business to provide partnership in analytics, developing analytics solutions, leveraging technologic capabilities and embedding analytics driven processes.

Responsibilities:

• Perform analytics processes with complex data research and analyses to support business operations including: creating data-mapping/models/protocols, actionable reporting, and methodologies to identify trends in large data sets.

• Exercise considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.

• Partner with Data and Analytics peers on enterprise-wide analytics data strategy. Ensure all analytical data strategy related work are complementary and in-sync. This will involve in-depth data-mapping and gap analysis.

• Effectively document new developments and build/maintain ongoing tests of data integrity and accuracy.

• Conduct in-depth research with goal of breaking new ground in business data analytics. Creatively address business problems, leverage foundational platform changes and deploy new tools to create the next generation of analytical solutions for the Government Business Sector.

• Perform analytics process, including data and analytic development. Ensure code is appropriately documented and can be understood by other analysts.

• Analyze results and present analytics in a consumable method using overview, major takeaways, major questions, and next steps.

• Maintain analytics skillset through understanding new technologies, modeling techniques, and the ability to execute and apply to our work.

• Develop analytic solutions that meet the needs of the business.

• Ensure analytic approach and results are clearly understood by business partners. Analyzes, designs and prepares application/system specifications for information systems solutions which address business needs and methods for testing and installing them.

• Prepares detailed specifications from which programs will be written. Analyzes and revises existing system logic difficulties and documentation as necessary.

• Work with scrum team members and product owners to identify and specify the complex business requirements and processes, and in the application design, testing and implementation process (e.g., diverse development platforms, software, hardware, technologies and tools, etc.).

• Acts as expert resource to development staff in all phases of the development and implementation process.

• Focuses on providing thought leadership and technical expertise across multiple disciplines.

• Recognized internally as “the go-to person” for the most complex Systems Analysis assignments.

• Work with product owner to determine the product backlog and work with scrum team to define work items.

Qualifications:

• Industry experience solving business problems through the application of analytic approaches.

• Technical experience in data extraction (i.e. SQL) and visualization tools (i.e. Tableau)

• Hands-on experience with health care data.

• Business finance foundation in payer analytics and core payer concepts: eligibility, claims, revenue, risk adjustment, CMS payment methodology (IPPS, OPPS, SNF, etc.), and common KPIs.

• Use relevant technology/software to access data, perform analytics, and visualize for consumption.

• Demonstrated experience in challenging problems and driving outstanding results.

• Proven ability to work collaboratively in complex matrix organizations and agile teams.

• Experience blending creativity, relentless problem-solving, and business and financial acumen.

• Strong verbal/written communication skills to work with various matrix partners. Industry experience solving business problems through the application of analytic approaches.

• Advanced ability to use relevant technology/software to wrangle data, perform analytics, and visualize for consumption.

• Demonstrated ability to understand complex details and translate those details into actionable business plans. Experience in challenging problems and driving outstanding results.

• Proven ability to work collaboratively in complex matrix organizations and agile teams.

• Experience blending creativity, relentless problem-solving, and business and financial acumen.

• Strong verbal/written communication skills to work with various matrix partners – including the ability to produce relevant and effective executive summaries Bachelor’s degree in Business Administration, Communications, Health Care Management, Computer Science, Engineering or Mathematics or equivalent working experience.

• 4-6 years’ work experience with a Bachelor’s degree or 1-2 years’ work experience with a Master’s degree

• Proficiency in Microsoft Office Suite required

• Expert knowledge of query languages such as SQL, HQL particularly in a large data environment (such as Teradata, Hadoop, AWS/Cloud)

• Working knowledge of Agile Project Tracking Tools or willingness to learn same.

• Solid organizational and communication skills

• Strong interpersonal skills

• Ability to gain fundamental understanding of new methodologies and technologies.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.