Exciting opportunity to join our Road Logistics Sales Team based in Aston managing and developing an existing portfolio of customer accounts!

Your Role

With our diverse service portfolio, we continue to provide innovative solutions to the market through our customer focus and proximity. Our continued dedication to quality and operational excellence enables us to exceed customer expectations and ensure sustainable profitability, creating a business environment which enables our employees to prosper.

To support our continued commitment to our customers we are currently recruiting for an Internal Account Manager to join our hugely successful market leading International Road Logistics team based in Aston, Birmingham. As an Internal Road Logistics Account Manager you will be responsible for managing, maintaining and growing existing accounts.

As part of your role you will have a designated size of portfolio in which you will have responsibility for managing against designated targets and ensuring maximum customer satisfaction

Your Responsibilities

• Act as a conduit betweenthe customer and all Kuehne + Nagel departments in order to achievemaximum customer satisfaction providing the highest level of internal andexternal customer care.

• Establishing relationshipswith decision makers and encouraging more opportunities from existingcustomers.

• Record daily sales activity on branch boards

• Monitor existingaccounts trading patterns using an account tracker to ensure revenueand volumes are maintained

• Prepareweekly/monthly reports for the branch manager to demonstrate activity andachievement against target

• Maintain and grow business revenue,where there are opportunities, to achieve branch monthly sales targets

• Maintainand increase the revenue of account base

• To be responsible for own safety and health and thatof colleagues; in accordance with company health and safety rules. Do notwalk past a safety hazard or near miss; report it promptly

Your Skills and Experiences

• Sound understanding of Freight Forwarding with strong technical forwarding knowledge and customer focus.

• Demonstrate an ability to negotiate and influence others both internally and externally. 

• An understanding of how to influence the profitability from a customer. 

• Have a strong attention to detail and accuracy 

• Have customer Service experience   

• Have proven experience of stakeholder management and networking to achieve results 

• Experience of working/managing existing customer portfolios/pipeline

• Strong ability to convince and communicate

Good Reasons to Join

This role offers ambitious candidates a superb opportunity to support our existing KN infrastructure within the region.

We are offering a competitive salary, target related bonus scheme and life assurance. You can join the contributory KN pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre.

We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life.

As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organisation.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.