Description Senior Manager, Accounts

Reporting to the Sr. Director of Accounts & eCommerce, the Senior Manager of Accounts will hold a critical position in growing our pet product business via managing current and new customer accounts. The Senior Manager of Accounts is responsible for customer relationship management, go-to-market reviews, new business development, and product assortment management. They will need to possess strong leadership, project management, analytical, communication, and relationship-building skills with the ability to flawlessly execute these skills both within the company and with our customer accounts.

Primary Responsibilities: Manage customer relationships and lead the internal cross-functional teams. Maintain and build relationships with customers in the interest of growing accounts. Oversee day-to-day customer inquiries and ensure timely resolutions. Ensure compliance with retailer-specific terms, allowances, and vendor requirements. Problem-solve sales and service issues and communicate resolution to all impacted parties. Lead go-to-market reviews for programs Prepare detailed go-to-market proposals from product development through distribution. Lead quoting and pricing strategy for customer products and our brand. Lead the internal cross-functional team to meet targeted program launch dates. Reference consumer and competitor research to inform product and merchandising decisions. Collaborate with the Marketing, Design, and PD teams to develop new products for customers and our brand. Review and approve marketing assets before launch. Pursue and manage new category-relevant accounts and marketplaces. Define target markets, develop assortment proposals, and oversee marketing plans to gain new business. Increase retailer penetration for our brand's assortments in brick-and-mortar sales channels. Partner on managing and scaling our brand's catalog of products. This position requires approximately 20% travel Special projects as assigned.

Professional Qualifications: Bachelor's degree in a business-related field. 6-7+ years' work experience in an eCommerce and/or account management position. Ability to communicate professionally and effectively both internally and externally. Ability to function and lead in a collaborative long distance team environment; self-directed, motivated, and highly flexible. Creative and analytic thinker who can easily manage multiple tasks and prioritize work within tight, concurrent deadlines. Well versed in Excel and PowerPoint. Salesforce, Tableau, or Power BI experience is a plus. Candidates must be eligible to work in the U.S. on a permanent basis.

Central Home Brands is an equal opportunity employer.

Central Home Brands participates in the Department of Homeland Security's E-Verify Program to verify the employment eligibility of all newly hired employees.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.