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Twin River Management Group, Inc. dba Bally's PM Room Attendant PMROO001540 in Biloxi, Mississippi

This is a Job Description for a PM Room Attendant in Biloxi, Mississippi

Summary: Cleans, re-stocks, and maintains hotel guestrooms and suites ensuring guest comfort, safety, and satisfaction.

 

Duties & Responsibilities:

Enhances the guest experience by providing exceptional service. Services assigned rooms according to departmental specifications, within allotted time. Documents room status on assignment sheets. Greets guests passing in corridors, establishing eye contact. Ensures that equipment in guestrooms is operational -- TV, remote control, phones, lights, etc. Performs turndown service. Delivers guest request items. Uses cleaning chemicals as instructed. Uses safety equipment as required. Communicates all maintenance issues to supervisor. Executes Daily Cleaning Projects. Secures master keys while working. Collects/secures lost-and-found articles and turns into Security. Restocks housekeeping cart daily. Trains new employees as needed. Controls inventory of supplies. Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.

 

 

Requirements

and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}

:

 High school diploma or GED. High energy level. Good judgment and common sense. Ability to work a flexible schedule. Ability to communicate basic information to others. Ability to understand and promulgate written memos, instructions, regulations.

Equal Opportunity/Affirmative Action Employer.

 

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