Job Description:

Under general supervision and according to established policies and procedures, provides a safe and secure environment for all persons on premises by providing security related communication, documentation, and security systems monitoring along with security officer dispatch services.

1. Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.

2. Communicates and dispatches Security Officers to needed locations, monitors radio activity, and works with hospital operator to dispatch security personnel to the appropriate locations.

3. Maintains awareness of environment and observes potential security risks, reports activity which poses a safety hazard to persons and/or property to appropriate personnel.

4. Assists patients, guest and staff by providing general information. Assists with access control by checking badges and passes and identification of persons entering the hospital. Checks packages being brought into or removed from hospital buildings and grounds.

5. Performs public service duties as needed (i.e., escorts patients, guests, or employees; assists persons locked out of vehicles or rooms; opens or locks doors; provides battery boosts).

6. Performs parking and exterior campus rounds to identify safety hazards and parking violations, prepares reports documenting all parking violations, safety hazards, repair requests, and the like.

7. Monitors security and fire equipment, such as alarms, surveillance video, and the like.

8. Acts as a system administrator for the facility access control system adding, changing, or removing access as needed. Initiating lock down procedures when required.

9. Answers telephones and provides information to public and hospital staff as needed.

10. Assists in the intake and the release of bodies from morgue.

11. Maintain lost and found property and valuables registry within the hospital.

12. Perform interior and exterior door and safety rounds assessing for vulnerabilities or safety concerns on campus.

13. Performs roof clearance assessment prior to helicopter arrival.

14. Maintain knowledge of safety and emergency preparedness plans and response.

15. May be required to float to other departments (within scope of competency and qualifications) based on business need.

16. May be required to be placed on-call during a regularly scheduled shift.

17. Performs other duties as assigned.

Education

Required:

High school diploma or equivalent

Preferred:

Bachelor’s degree in criminal justice, security administration or related area with participation in security or law enforcement through an internship or volunteer work such as police reserve program

Certification

Required:

1. Valid MT Driver’s License (or ability to obtain MT DL within 3 months of hire), proof of

Insurability

2. BLS certification

Experience

Preferred:

1. Experience in hospital security dispatch and/or public law enforcement dispatch.

Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Verbal and written communication skills to compose complete, coherent, and concise reports.

• Analytical and observational ability to recognize suspicious behavior, criminal activity, and potential safety hazards.

• Ability to communicate effectively and diplomatically within a multi-functional team in a fast-paced environment.

• Strong organizational skills and attention to detail.

• Understanding of basic computer programs including Word, Excel, and Power Point.

• Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required

• Ability to work nights and/or weekends is required for identified positions

• Ability to successful function in a fast paced, service-oriented environment.

Physical Requirements:

Location:

Intermountain Health St Vincent Regional Hospital

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

36

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.85 - $24.26

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.