Job Information
VOLUNTEERS OF AMERICA NORTHERN ROCKIES INTAKE COORDINATOR in BILLINGS, Montana
Volunteers of America is seeking a Supportive Services for Veteran Families (SSVF) Intake Coordinator to assist low-income Veteran families who are homeless or at risk of homelessness to regain stability in permanent housing after experiencing a housing crisis and homelessness. Essential Functions: - Conduct outreach activities in respective communities to identify Veterans who qualify for the SSVF program. - Conduct a formal assessment of Veterans to establish program eligibility. - Perform intake/enrollment workflow for eligible Veterans in the case management software system. - Maintain case management data in the Homeless Management Information System, case management and other data systems as needed. - Ensure ongoing education of programmatic changes through online SSVF training and SSVF program guide updates. Required Qualifications: - Associate's Degree with a minimum of two years of case management experience or closely related experience; Or - High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience. - Valid driver's license. - Adept with computer programs, including but not limited to Microsoft Office suite and data information management systems. Preferred: - Bachelor's Degree in human services, behavioral science, or related field. - Minimum of one year of case management experience. Hours: This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Travel: Traveling to various communities to perform Veterans outreach actions will be necessary with this position. Travel will also be required for training. Equal Opportunity Employer.