Description

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE

As a Production Operations Specialist - Email & Push Marketing, you will be working within Audible's EU Marketing Operations team and will support 5 countries (DE, ES, FR, IT, UK). Based in Berlin, you will support us building and preserving trusting relationships with our customers. In this role, you will focus on establishing Outbound (email and push) flows and experiences, from the creation of journeys and campaigns to monitoring performance and continuously improving future iterations.

The position is open through a 12 months contract.

ABOUT YOU

You are passionate about testing campaigns and have relevant experience from previous roles.

As a Production Operations Specialist - Email & Push Marketing, you will...

• Create outbound email and push templates and campaigns, including testing, personalisation and targeting as briefed in by our marketing stakeholders

• Update, manage and optimise our automated email campaigns and multi-touch customer journeys

• Work with marketers to improve project process and projects themselves through recommendations based on what you’ve seen work well before

• Advocate for personalisation across all customer touch-points using internal and external, i.e. Movable Ink technology

• Help identify opportunities for efficiency by automating whatever can be automated

Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.

Basic Qualifications

• Experience in Online Marketing and Customer Relationship Management

• Experience building direct to consumer email and push notification campaigns

• Experience working on operational tasks within a technical environment, with email marketing systems

• Experience with customer segmentation and creating target segments

• Fluent in English, both written and spoken

• Bachelor’s degree

Preferred Qualifications

• Detail orientated with strong organisational skills

• Basic knowledge of HTML

• Experience in implementing Movable Ink personalisation capabilities

• German and/or French and/or Italian and/or Spanish language skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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