Job Description:

Primary / Mandatory skills:

• Overall experience: 5-8 years’ experience performing Production Support for Mission Critical, high-performance applications (Telecom and eCommerce experience preferred)

• Experience working with Salesforce Apex, Visual Force, Lightning, Salesforce Sales Cloud & Service Cloud, MuleSoft, Salesforce Marketing Cloud

• Experience using Docker, Kubernetes and Microsoft Azure Cloud, Unix, Networking and troubleshooting knowledge: (Hands on experience is must)

• Experience in Customer Experience Analytics tool like Quantum Metric or Tealeaf.

• Experience with visualization tools like Kibana and Grafana. EFK stack experience preferred.: (Hands on experience is must)

• Experience with any 2 tools Dynatrace, Catchpoint, Nagios, Grafana. (Hands on experience is must)

• Debugging java log, debugging microservices log.

• Excellent written and verbal English communication skills to work in a Global team.

• Creation of Dashboards on Dynatrace, ELK and Grafana. (Hands on experience is must)

Secondary / Desired skills:

• Production support troubleshooting experience.

• Experience in Relational & NoSQL databases like Oracle & Cassandra. Excellent knowledge of SQL.

• Experience leading the team and mentoring & training others

• Experience with Site Reliability Engineering methodologies.

Additional information (if any): Willing to work in Shift Duties, Enthusiastic, inquisitive & quick learner working in large scale environment learning Digital Transformation skills such as Cloud, Big Data, AI, Full stack etc.

Weekly Hours:

40

Time Type:

Regular

Location:

Hyderabad, Andhra Pradesh, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status