Job Description Summary

The Lead Service Specialist/Project Lead Engineer will be part of the Global delivery team supporting the Customer Success regions. Lead Service Specialist is responsible for setting up the digital solution: communication gateways to collect site data and stream to GE’s Cloud platforms, perform tag mapping, data modelling, model tunning and improvements. Lead Service Specialist can be asked to travel to sites from time to time to support the project team. A prior experience with Power, Oil & Gas plant processes and control & automation systems is a plus.

We are looking for people eager to learn, flexible and dynamic, who want to have an impact in the industrial revolution with the convergence of IT/OT to unlock extra value from existing and new Power and Oil & Gas assets.

Job Description

Essential Responsibilities:

In this role, you will:

• Define the system IT architecture (with historian, OSISoft PI etc. interfaces), deploy the digital solution to stream the data to GE’s cloud platform.

• Perform site survey sensor gap assessment to identify the existing sensors and define the missing ones to run the appropriate predictive models

• Set-up the remote connectivity from the site to GE’s Cloud platform

• Analyze data from power plants to formulate data-driven insights and recommendations to increase the productivity and profitability of the plants. Leverage GE Machine Learning software (APM SmartSignal) to identify anomaly and incipient failures.

• Provide support to presales activities for product presentation and demos

• Availability to travel to customer sites if needed to support to the Project team

• Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.

• Has knowledge of best practices and how own area integrated with others; is aware of the competition and the factors that differentiate them in the market

• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.

• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

• Collaborate with other GE Digital software groups to provide one GE solution to customers

• Interface with third-party vendors for key tasks in the project plan

• Effectively communicate both verbally and in writing with team members and customers.

Basic Qualifications:

• Experience with Power and O&G power plant processes and equipment (Turbine, Generator, Auxiliaries, and instrumentation) or technical experience of rotating machinery and/or power generating units

• Prior Experience on Supervisory Control and Data Acquisition (SCADA) System Design. Programming Logic Controllers (PLC), configuring and designing HMI, Modbus communication, OSISoft PI

• SQL database inquiry scripting and maintenance; Industrial server software application installed, managed and maintenance.

• Knowledge of instrumentation and sensors

• Good oral and written communication skills

• Bachelor’s degree in electrical engineering or Control Engineering with minimum 10 years of experience

• Fluent in written and spoken English

Desired profile:

• Strong quality awareness and ability to identify future failures, defects, and problems

• Ability to work with multicultural teams, strong team player

• High flexibility and motivation

• Distinctive ability to analyze technical processes.

• Experience and skill in troubleshooting control system issues

Required Qualifications

• For roles outside of the USA- This role requires advanced experience in the Services & Digital Implementation Services. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).

• For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

Desired Characteristics

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

Relocation Assistance Provided: Yes