Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Profile

Purpose of the Job:

• Responsible for providing administrative support to the department to enable the effective operation and development of customer relationships.

Primary Responsibilities :

Strategic

Strictly follow the applicable rules and regulation of the Bank.

Financial

Ensure percolation of organizational targets into department goals

Customer

• Deliver a high quality of service to customers to enhance the function's reputation and meet customer's expectations.

• Work in partnership with the Operations team to ensure that tickets are passed in a timely manner to enable the processing of transactions

People

• To Work in close co-ordination with other departments in the related areas to ensure smooth work flow to meet customer requirements on time.

• To train/ educate and share knowledge with new and existing team members

Other/ Control

• Develop recommendations for continuous improvement and support implementation. •

• Responsible for managing and maintaining the department’s paper and electronic filing systems in line with the Bank’s processes to enable efficient data management. •Develop an understanding and gain industry knowledge.

• Assist in the approvals process of memos by ensuring that they are circulated in a timely manner. Support the department by carrying out relevant procurement activities.•

• To work in close co-ordination with other departments in the related areas to ensure smooth work flow and maintain delivery schedules to the clients.

• Support in managing the risk profile for the department •

• Maintain good working knowledge of industry trends, products, relevant laws and regulations.

• Adhere to all company policies as well as guidelines•

• To ensure timely compliance / follow up action of observations made by the Inspectors of RBI on receipt of their reports

• Follow up till final settlement, including realization of various charges and interest

• Follow-up with customers to settle any pendency.

• Ensuring adherence to internal control mechanisms relating to credit lines expiry, over-dues and other compliance matters

• To execute work concerning various schemes and directives provided by RBI or any other financial institution including follow up action.

• To support Relationship Managers in their day-to-day operational activities (loans, fixed deposits, trade, forex, remittance, follow up with client).

Key Relationships:

External

To attend customers’ requirements and support RM to provide solutions to customers

Internal

Coordination and collaboration with other Operation department with customer centric approach

Skills & Knowledge:

• Good experience in administration support.

• Experience or knowledge of the financial sector.

• Quantitative and numeracy skills.

• Good interpersonal skills to deal courteously and effectively with others

Education & Professional Qualifications:

Master’s in Business Administration (M.B.A) / Chartered Accountant ( CA)

Length & Type of Experience:

Min 4+ years’ experience in Banking Industry

MUFG Bank Ltd & MUFG Securities Asia Limited (collectively referred to as “MUFG”) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

• Client Centric

• People Focused

• Listen Up. Speak Up.

• Innovate & Simplify

• Own & Execute