First Year Experience (FYE) Coordinator

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Position Details

Position Information

Position Title First Year Experience (FYE) Coordinator

Classification Title Administrator

Position Number B1104PD

Grade Level P1

Starting Wage/Salary $44,250 - $48,000/yr for .75 FTE (30 hr/wk) plus exceptional benefits

Close Date 11/17/2024

Position Type/Employee Class Administrative

Faculty Status Not applicable

FTE 0.75

Contract Months 12.0

Overtime Eligible Exempt

Location Bend

Hybrid Remote Work Eligible? No

Exceptional COCC Benefits Summary

CLICK HERE TO VIEW BENEFITS & PERKS

Primary Purpose

The First Year Experience ( FYE ) Coordinator supports COCC’s First-Year Experience programs including Bobcat Welcome, Bobcat Orientation ( BCO ), and the Early Assist referral system. The FYE Coordinator provides direct support to students, leads collaboration with colleagues and stakeholders, and contributes to FYE planning and assessment.

Essential Duties and Responsibilities

Orientation

• Working with various college departments, update content for Bobcat Welcome, an online introduction to COCC , using a third-party web-based platform.

• Manage setup of RSVP and assessment tools for Bobcat Orientation, including Banner batch enrollment.

• Support Bobcat Orientation events through preparation of print materials, organization of check-in processes, and maintenance of BCO website for all formats, including remote and in-person programs on the Bend, Redmond, Prineville, and Madras campuses.

• Update Bobcat Orientation content in various formats (online, print materials, etc.).

• Serve as a backup presenter at BCO as needed.

• Participate as a member of the Bobcat Orientation and Logistics Team.

Early Assist

• As directed by supervisor, contact students referred through COCC’s Early Assist program, providing resources to help students with college success strategies.

• Log notes and updates from Early Assist outreach in the Early Assist online system.

• Support the Director of FYE in the delivery of training to new faculty and respond to questions about the system as needed.

Student Engagement/Belonging

• Plan and implement Welcome Week activities in conjunction with the Office of Student Life.

• Facilitate connections and referrals for first-year students to campus programs that enhance student engagement/belonging.

Department/General:

• Support continuous improvement by providing supervisor with feedback on Orientation, Early Assist and other FYE programs.

• Participate in the development and implementation of FYE goals, objectives, and priorities.

• Participate in College committees and service.

• Support the needs and priorities of the First-Year Experience department.

• As assigned, perform other essential functions that support the overall objective of the position.

  Department Specific

  Knowledge, Skills, and Abilities

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

• Ability to plan, implement, and support programs for a student audience.

• Strong written, verbal, interpersonal communication, and presentation skills.

• Ability to provide high-level customer service and support for students facing complex challenges.

• Understanding of the Family Educational Rights and Privacy Act ( FERPA ).

• Ability to work independently, manage priorities, and meet deadlines.

• Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience.

• Ability to effectively communicate information to students, staff, and faculty from diverse backgrounds regarding College policies and procedures.

• Ability to learn, understand and use technology to accomplish job functions, including developing communications, updating content and troubleshooting for online platforms.

• Ability to use software programs and database systems including Microsoft Office Suite, email, website editing, basic desktop publishing, and modern office equipment.

• Ability to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter.

  Ergonomic Requirements

Regular office hours are established between 8 am – 5 pm during the workweek. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities.

Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written materials and computer screens, and ability to use telephonic conversations. Occasional lifting up to 25lbs. All individuals are required to perform essential functions with or without reasonable accommodation.

Minimum Requirements

Education

• Associate’s degree

Experience

• One year of administrative experience with technology systems or services (e.g., Banner Student Information System, website editing platforms, database systems).

• One year of experience with program coordination, including collaboration, evaluation, and process improvements.

  Equivalency Statement

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify by responding to the supplemental question presented during the application process.

Preferred Qualifications

• Bachelor’s degree

• Experience in a higher education setting

• Experience coordinating online programs or services

  EEO Statement

The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.

This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.

In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.