Working Title: Microsoft 365 Platform System Administrator

Job Class: Information Technology Specialist 4

Agency: Minnesota IT Services

• Job ID : 78198

• Location : St. Paul; Statewide; Bemidji; Grand Rapids; Brainerd; New Ulm; Mankato; Rochester; Duluth

• Telework Eligible : Yes #LI-Hybrid

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 07/05/2024

• Closing Date : 07/15/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Department of Natural Resources (DNR)

• Work Shift/Work Hours : Day

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually

• Job Class Option : Systems Software

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Minnesota Department of Natural Resources (DNR). MNIT DNR provides comprehensive IT operations and support services, custom application development, and dedicated support functions to an organization that manages and conserves the state’s natural resources in a way that creates a sustainable quality of life for all Minnesotans.

As the Microsoft 365 (M365) Platform System Administrator for Minnesota IT Services (MNIT) and the Department of Natural Resources (DNR), you will administer and support the M365 platform of solutions, including but not limited to SharePoint, Power BI, Power Apps, Power Automate, and other assigned vendor-based platforms and business systems for the Department of Natural Resources. You will be responsible for creating, configuring, and maintaining advanced solutions that drive efficiency and innovation within the agency, and will provide support and training to end-users. You will help guide end-users to gain the knowledge to effectively utilize agency-level platform systems and tools. This role will be crucial in supporting citizen developers within the agency to help foster a culture of self-service and continuous learning. Come work with an agency that provides comprehensive IT operations and support services, custom application development, and dedicated support functions to an organization that manages and conserves the state’s natural resources in a way that creates a sustainable quality of life for all Minnesotans, come work with MNIT Services and the Department of Natural Resources.

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Work location is negotiable. The following DNR Office locations for consideration are:

• St. Paul

• Bemidji

• Grand Rapids

• Brainerd

• New Ulm

• Mankato

• Rochester

• Duluth

Minimum Qualifications

Candidates must clearly demonstrate these qualifications in their resume:

Position requires a minimum of four (4) years of experience supporting and monitoring enterprise software applications, including end user support and performance monitoring.

Experience must include:

• Administering business-wide technical platforms, including SharePoint, Power BI, Microsoft 365, Power Platform, or similar enterprise platforms.

• PowerShell for SharePoint administration, automation, or customization tasks.

• Power BI Service (publishing, sharing, and managing reports).

• Providing technical assistance to staff to promote the proper understanding and use of business-related datasets, procedures, and applications.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

• Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or a related field substitutes for three (3) years of experience, OR a related bachelor’s degree substitutes for two (2) years, OR a related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Demonstrated experience designing and implementing SharePoint infrastructure including developing and managing content databases and site collections.

• Demonstrated experience utilizing Active Directory, security models, access controls, and data protection within M365, SharePoint, and Power Platform.

• Proficiency with DAX (Data Analysis Expressions)

• Demonstrated ability to create and deliver effective training content for end-users, covering both introductory and advanced topics.

• Experience creating and administering solutions using Microsoft Power Platform tools including Power Apps, Power Pages, and Power Automate

• Strong working knowledge of Azure administration tools and interface.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.