Description

In Amazon Air, process driven techniques help us deliver smiles to both our internal and external customers daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air!

Amazon Air is seeking a motivated Sr. Strategic Program Manager (PM) to identify, develop, and integrate innovative solutions and programs that lead to improvements that redefine the standards for customer experience in our worldwide transportation network. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers worldwide. An Amazon Air Sr. Strategic PM will be responsible for the effective design of Amazon’s aviation transportation network. Through data analysis, modeling, collaboration with internal stakeholders, and industry research, our PM will contribute to the develop, launch, and measurement of standard work processes. Our PMs have a passion for designing innovative aviation solutions that continually improve the experiences of our customers. The PM will be focused on the 5 AIR pillars of Safety, Service, Speed of service, Cost, and Sustainability.

Key job responsibilities

• Develop standard work, benchmarking, and auditing capability

• Collect, consolidate, and report on performance to Operations Integrations teams

• Program Manage large scale projects and work with Amazon Customer Excellence System (ACES) and Process Engineering teams to manage projects, timelines, and overall successful implementation of change

• Work directly with internal customers/partners, identifying required network capacity and constraints

• Collect and interpret operating cost data

• Assist in reviewing proposals for new equipment and services

• Pull, analyze, and report data from numerous databases (using Excel, Access, SQL, and/or other data management systems)

• Participate in long term planning and modeling sessions

• Travel up to 25% of the time

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Bachelor's degree

Preferred Qualifications

• 2+ years of driving process improvements experience

• Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent

• Master's degree

• Experience in the aviation industry.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.