At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Sr Product Manager, Technical is a visionary, strategist, analyst, respected leader of business and technology execution, and professional relationship builder all rolled into a single dynamic package. This role is an integral part of the Technology Program Operations office that supports the Architecture Review Board and its Governance. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, while supporting a technical team, as well as key stakeholders to deliver against the opportunity. An understanding of T-Mobile's high-level architecture (across IT and Network) is a must. Day-to-day activities or responsibilities include: conducting product assessments; determining scope of analysis; capturing observations; creating the product review reports; define tracking mechanisms for observations; continuous process improvement; partnering with architects, product owners, program management, and other key stakeholders to drive architectural recommendations. Job Responsibilities: Work with lead architects across Technology to provide insights and recommendations for the company's largest programs. Interview program leads to gather information and create artifacts to outline findings. Partner with the review board to develop and present recommendations. Collaborate with various departments, Network, IT, and program office, to ensure alignment and successful implementation of recommendations. Designs and drives end user product reviews. Partners with business, internal/external stakeholders and Leadership to unerstand current customer experience, identifies areas of opportunity Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process. Communicates, influences, and sells ideas at VP level and below. This includes regularly delivering product presentations. Drives specific ad hoc analysis and presents information to executive level management on request. Influences product feature set or technical improvements to improve customer experience. Maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunity for innovation of the product. Customer Evangelist Leverages customer insights for product vision, strategy, roadmap, priorities. Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities. Create, manage, foster an active VOC feed for themselves and team. Actively looks for opportunities to delight or meet customer's unmet needs. Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mindset. Creates an environment and culture where the team is immersed in customer first mindset. Tests ideas with real customers to ensure that the product delivers the desired benefit. Product Execution & Technical Delivery Owns and manages architecture review reports and priorities with our business and technology partners. Scopes and ensures alignment on the prioritization of activities based on business and customer impact. Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap. Generates and maintains dashboards and reports that track product h