Description

Amazon Freight is seeking a data driven and visionary Senior Manager to lead the Sales Enablement group within Amazon Freight. As a pioneering venture within Amazon, Amazon Freight is dedicated to extending Amazon's logistical prowess to Enterprise & SMB clients as a premier B2B service. As our business expands, we are looking to bring in a leader that will help our sales team close more business and drive efficiency through tooling, L&D, customer and revenue retention insights.

In this role, you will play a pivotal part in shaping our Sales Enablement trajectory by concentrating on optimizing Sales Efficiency metrics, executing long term L&D vision, crafting and executing our tooling vision for the sales team via Salesforce and other sales tools, and further developing our progress on retention and customer insights. Your responsibilities will encompass identifying growth opportunities within this space, streamlining sales processes through tooling, and instituting benchmarks to propel our business into its next phase of expansion. This role presents a unique opportunity to shape overarching business strategy, making it an ideal fit for individuals passionate about driving impactful change within a rapidly evolving business environment.

Key job responsibilities

• Lead a team of Sales Operations Managers, analysts and other job functions to develop key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market segment development objectives

• Partner closely with the other members of the Sales and Sales Operations team to set ambitious yet achievable goals for the sales organization, then put a framework in place to report, analyze and measure progress against them.

• Manage the entire lifecycle of cross-functional programs that have a significant impact across multiple organizations.

• Develop relationships and work with sales, pricing, sales operations peers, and other stakeholders to create and refine the tools and processes needed to drive strategic programs across both areas..

• Define Key Performance Indicators (KPIs) for various aspects of the Sales and Sales Enablement group.

• Lead the local planning process and run the operational cadence of activities, such as Quarterly and Monthly business reviews, 2x2s, Segmentation, Territory/Account Planning, Operational Planning 1-2 and Offsite strategy workshops.

• Maintain clear and professional communication with stakeholders at all levels.

Shape the strategy to align each plan with the core mission, providing executive sponsorship to program-manage the end-to-end delivery of the initiatives, in coordination with Partner, Marketing, Finance, SAs and Sales teams. This includes the creation of metrics, processes and mechanisms.

• Support the evolution, integration, and implementation of sales systems and processes to meet the rapid growth of the business and its revenue attainment and market segment development objectives.

• Provide insights via external market segment research and deep dive including the in country macro-economic issues and opportunities. Evaluate and research various data sets to provide deep insights and recommendations; prepare ad hoc analysis as needed. Provide actionable intelligence with existing metrics or identify, develop and propose new metrics.

• Tackle problems and proactively identify and mitigate risks

A day in the life

You will organize and direct your teams’ efforts so that program milestones and key deliverables are met and are in alignment with your stakeholders. You’ll also play an active role in defining scope for complex programs and initiatives within the Sales Enablement group, and you’ll present your analysis and recommendations to Directors and Vice Presidents to inform change at the most senior level.

You’ll manage a team of Sales OP manager, Sales Ops Analysts, product managers (SF tooling), SF admins who will work alongside a variety of sales, product, marketing, and business stakeholders to drive business-critical outcomes. You’ll challenge and guide the team to ensure the timely progress and completion of their deliverables, coordinate their efforts, and address a lack of traction or adoption where necessary. You will always be looking to the future and exploring how to create the most value for the business and the sales team.

Basic Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field

• Significant experience (8+ years) in a senior leadership role in Finance, Sales Operations, Business Development, e.g. the development and implementation of systems/tool utilized for CRM, sales compensation, revenue reporting, forecasting, sales force automation, etc.

• Strong business-process design experience. Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results

• Experience leading planning and analysis for large organizations

• Able to operate successfully in a lean, fast-paced organization, and to create a vision and

Preferred Qualifications

• Experience with sales CRM tools such as Salesforce or similar software

9+ years of finance, business management and/or sales operations experience

• Extensive professional work experience in sales operations and strategy, financial planning and reporting, business analysis, business intelligence

• Experience leading cross-functional teams

• Experience driving data-driven recommendations and suggestions

• Experience extrapolating trends from large disjointed data sets

• Possess the ability to think strategically about business challenges and execute at a tactical level

• Strong ability to multi-task and prioritize

• Ability to hire and develop high performing teams

• Excellent interpersonal skills, with the ability to clearly communicate strategies

• Excellent planning, presentation and organization skills

• Experience working within a high-growth, technology company

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157,800/year in our lowest geographic market up to $260,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.