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T-Mobile USA, Inc Sr. Analyst, Commissions in Bellevue, Washington

Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Job Overview The Sr Analyst, Commissions is a subject matter expert within Commission Operations focused on process improvement, projects related to Commissions and a lead resource for Associate Analysts. This person is responsible for analyzing, reviewing and reporting out on procedural process improvements to support commission payouts. They serve as a liaison between internal partners, to include Systems, Testing, Reporting and HR Compensation design. Job Responsibilities: Develop and/or report out on a variety of reporting needs determined by Commissions Client Services. Conduct operational assessments to identify risks, gaps and propose and report on systematic solutions. Collaborate with cross-functional teams to drive project execution/completion. Provide subject matter expertise for commission's related projects and initiatives. Participate in the development and testing of processes that impact commissions. Provide Analytical support to Commissions Management Team and Program Managers. Responsible for validation of System data loads and commissions payouts, impact assessments, and resolution of commissions payout issues. Serve as a liaison between internal partners to include, Systems, IT, Testing, Reporting, and Compensation Design. May act as a lead for other Analysts on the team. Developing professional expertise, applies company compensation policies to support timely and accurate employee payout. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgement within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Work under general supervision with latitude for independent judgement. Responsible for any other task as needed to support Business needs. Education: Bachelor's Degree (Preferred) High School Diploma/GED (Required) Work Experience: 4-7 years Operations or Commissions experience (Required) Demonstrated analytical experience (Required) Strong attention to detail (Required) Excellent written and verbal communication skills; effectively communicate with all levels of employees and management (Required) Ability to meet tight deadlines and prioritize competing demands (Required) Ability to influence others (Required) Ability to work independently and with a team (Required) Change Management experience (Required) Process Improvement experience (Required) Working knowledge of SQL (Required) Proficient in Microsoft Excel (Required) Solid understanding of multiple system development life-cycle mythologies (Preferred) Understanding of business process and system process within multiple knowledge areas (Preferred) Wireless Telecom experience (Preferred) Previous experience in customer escalations (Preferred) Knowledge, Skills and Abilities: Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Washington Pay Range : $83,200.00 - $112,600.00 The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications,

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