Job Information
T-Mobile USA, Inc Senior Product Manager - Network as a Service in Bellevue, Washington
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! * This position will be located in Bellevue, WA. This is not a remote role, we are a hybrid environment requiring at least 3 days a week in office.* The Network as a Service (NaaS) team at T-Mobile is an emerging business unit focused on delivering innovative network service products to customers and partners. Our mission is to solve enterprise challenges across multiple areas, including connectivity and beyond, by leveraging T-Mobile's differentiated network capabilities. As a Senior Product Manager, you will be responsible for owning and scaling network service API products-from ideation to launch to performance optimization. You will identify customer needs, market opportunities, and business objectives while leading cross-functional teams to deliver best-in-class solutions. You must be a visionary, strategist, analyst, and execution leader, driving adoption and business success while ensuring seamless collaboration across stakeholders. This role requires: Deep technical expertise in network services and API product management Strong business acumen to align product vision with market and enterprise needs An analytical mindset to measure impact, optimize performance, and prioritize the roadmap Exceptional communication skills to engage executive leadership and partners Key Responsibilities Product Strategy & Roadmap Own and manage network service API products from concept to launch to continuous improvement. Define product vision, roadmap, and KPIs, ensuring alignment with business strategy and market needs. Conduct competitive analysis and leverage industry trends to drive innovation. Partner with engineering and architecture teams to ensure technical feasibility and scalability. Secure funding for product initiatives by building strong business cases and conducting ROI analysis. Execution & Delivery Drive end-to-end execution, including defining release scope, collaborating with engineering, and managing the go-to-market strategy. Own and prioritize the product backlog, ensuring alignment with business and technology goals. Partner with cross-functional teams (business development, marketing, sales, engineering) to define and execute launch plans. Ensure compliance with security, data privacy, and regulatory requirements in API and network services. Customer & Market Insights Establish a robust Voice of Customer (VoC) feedback loop to inform product decisions. Drive customer engagement and research to deeply understand their needs and pain points. Use data-driven insights (quantitative and qualitative) to identify opportunities and measure product success. Optimization & Growth Continuously track product performance using dashboards and analytics tools. Develop and execute adoption strategies for API monetization and customer growth. Identify and resolve technical debt, ensuring long-term product sustainability. Collaborate with marketing and sales teams to drive customer acquisition, retention, and expansion. Leadership & Communication Act as the customer champion, advocating for their needs across all levels (IC to C-suite). Evangelize product vision internally and externally, influencing key stakeholders. Deliver executive-level presentations, including Product QBRs, steering meetings, and strategic reviews. Mentor and foster a high-perf