Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Access Triage Nurse Coord coordinates all admission related activities during their assigned shift. Performs triage assessments and assists LIP's with medical clearances. Reviews and triages all incoming patients and assists with gathering clinical information for Physician/LIP. Collaborates with LIP and assists with their admission to Carrier and helps make proper referrals when appropriate. Manages case pre-admission, including requests for medical records and other clinical information as required prior to evaluation.

Responsibilities

• Performs triage of all incoming patients and assists with gathering clinical information for LIP.

• Assist LIP's with Medical Clearances in accordance with policy

• Performs patient interview (1) asking clinically pertinent questions during the patient and/or family interview; (2) recognizes critical situations necessitating immediate clinical response. (3) Communicates patient problems and difficulties with LIP and assists with their admission or referral when appropriate.

• Assess and intervene in emergency situations, directs the response of other staff, notifies appropriate administrative staff or rescue squad.

• Operates within professional scope of practice.

• Maintains responsibility for directing the staff on his or her shift under the guidance of the Access Supervisor/Director for their assigned shift.

• Acts as a resource for clinical and administrative concerns on respective shifts.

• Demonstrates positive communication techniques in working with other members of the Access Team in order to enhance patient care

• Participates in the orientation of new/transfer personnel as assigned

• Documents patient information within medical records accurately and within procedural time limits.

• Demonstrates computer literacy and competency for all required systems.

• Uses approved hospital abbreviation for charting at all times

• Enters patient data (demographics, insurance, and clinical information) into the computer system.

• Performs computer processes relating to admissions, referrals to outpatient centers, schedules appointments, and edits changes in existing computer files.

• Notifies units of pending admissions

• Notifies outpatient centers to arrange treatment for patients who require that level of care following assessment.

• Performs pre-certification/authorization reviews with payers in the absence of a pre-cert specialist

• Tends to the care and comfort needs of patients and their families. Meets and exceeds expectations by responding promptly with tact and sensitivity.

• Performs registration functions in their absence.

• Performs access support specialist functions in their absence.

• Performs all assigned duties relative to the processing of patients through the Carrier system.

• Answers telephone inquiries in the Access Center. Provides pertinent information regarding inpatient/outpatient services to patients, families, and referral sources. Triages appointments and schedules patients at appropriate locations. Provides assistance to all aspects of patient intake.

• Serves on hospital committees as appointed.

• Performs daily EMTALA audits and presents data to the Administrative committee on a regular basis.

• Models the I CARE standards of behavior

• Maintains standards of behavior as established in the Organizational Ethics and Codes of Conduct Policy

• Other duties and/or projects as assigned.

• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Graduation of accredited RN Program

• Demonstrates ability to write reports and manuals

• Can effectively present information and respond to questions

• Excellent written and verbal communication skills

• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms

Education, Knowledge, Skills and Abilities Preferred:

• BSN or MSN

• Minimum one year experience within an acute care psychiatric setting or substance abuse facility

• Previous experience as a NJ screener or in admissions

Licenses and Certifications Required:

• NJ State Professional Registered Nurse License

• AHA Basic Health Care Life Support HCP Certification or completed in the first 90 days of employment

Licenses and Certifications Preferred:

• Psychiatric Mental Health Nurse Certification

Job ID 2024-150610

Department CC Admissions

Site HMH Carrier Clinic Inc

Job Location US-NJ-Belle Mead

Position Type Per Diem

Standard Hours Per Week 4

Shift Evening

Shift Hours Evening

Weekend Work Weekends as Needed

On Call Work No On-Call Required

Holiday Work As Needed