About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

TITLE: PS Project Manager

GRADE: 9

LOCATION: Belgrade, Serbia

Working hours: 2pm - 10pm (CEST)

Primary Responsibilities

Come join NCR as part of the NCR Digital Banking team as a Professional Services Project Manager. We are looking for creative problem solvers with a passion for innovation to join our team and revolutionize the way the world does business.

The Professional Services Project Manager drives the end-to-end delivery of critical consumer-facing projects for financial institution clients. The Project Manager will guide the implementation of complex products and services from post-sale, through delivery, to go-live and support. The Project Manager will work in close partnership with a cross-functional team including sales, marketing, engineering, operations, and support to execute as well as manage client relationships.

In addition, the Project Manager must:

Job Scope:

• Takes ownership and drives each assigned project to a successful completion

• Assess and monitors project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the client’s satisfaction

• Schedule, install, validate, and deliver products within scheduled timelines with a high degree of quality and exceptional customer satisfaction.

• Maintains a strong client relationship while working with appropriate NCR and third-party vendor representatives from project kickoff to go Live date.

• Demonstrates effective leadership and project management skills

• Continually works to expand individual and department-wide project management expertise

• Perform Lessons Learned post implementation

• Manage concurrent complex and sophisticated client projects

• Drive the documentation and proactive communication of Project goals, measures of success, plans, status, issues, and risks in a timely manner to team members, stakeholders, and senior management to assure strategic and Project alignment and the timely resolution of issues, risks and roadblocks.

• Facilitate strong, positive, trusting relationships at the financial institutions to understand the customer’s needs and accurately represent the voice and perspective of the financial institutional customer within NCR/DI.

• Skillfully generate creative solutions to challenging Project and/or client related issues in a timely manner under potentially stressful situations

• Continually look for opportunities to improve current processes and approaches and drive the implementation of these changes.

• Adheres to all company, departmental and project policies, and procedures

• Serves as coach and mentor to other Project Managers

  Qualifications :

• Bachelor’s degree or equivalent experience required

• High energy level combined with good organization and multi-tasking skills necessary to achieve constantly changing mix of short, medium, and long-term objectives.

• Track record of delivering on commitments and producing high quality work. Strong verbal and written communication skills.

• Experience in the use of structured project management methods and tools

• Understanding of Software as a Service (SaaS)

• Ability to quickly learn basic concepts related to the financial services industry.

• Ability to quickly learn new products

• Excellent organizational skills.

• Must be able to work remotely with clients and NCR teams, proficient with remote web and video conferencing, must be highly motivated and self-sufficient.

• English – written & oral skills are mandatory

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Help us run the world's top brands.

At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.