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BT Contract Specialist in Belfast (N.I), United Kingdom

Contract Specialist

Job Req ID: 31460

Posting Date: 11 May 2024

Function: Sales and Commercial

Unit: Business

Location:

Riverside Tower, Belfast (N.I), United Kingdom

Salary: Competitive + Excellent Benefits

Job Req ID: 31460

Posting Date: 27/03/2024

Location: Belfast

Salary: Comeptitive + Excellent Benefits

Why this job matters

As the Contract Specialist you will execute a range of workstreams in delivering large and complex commercial and contract processes, managing and monitoring major deals across the BT Group's services and product portfolio, managing risks. This role is a hybrid Business Manager / Commercial Specialist position, where you will be responsible for the contractual obligations of some of BTs largest private sector customers, working closely with finance and stakeholders to ensure accurate and timely management of the revenues and costs to the P&L.

What you’ll be doing

  • Accountable for the overall performance of specified contracts, including financial, service delivery, client and partner interfaces and development of the contract.

  • Responsible for monthly management of the NI private sector P&L and associated trackers.

  • Maintain customer relationships and customer satisfaction, ensuring appropriate governance structures are aligned to contract requirements. This includes travelling to customer sites for face-to-face meetings.

  • Deliver contract commitments within cost margins, ensuring obligations are met in a timely efficient manner.

  • Support the Account Director and Account Team in delivery of account plan.

The skills you'll need

  • Commercial management

  • Stakeholder management

  • Contract Management

  • Strategic Planning

  • P&L Management

What we expect to see on your CV

  • Experience as a Contract Manager / Business Manager, or similar (Private Sector desirable but not necessary).

  • Innovative thinking, with the ability to step away from process when needed to create the right tailored solutions.

  • Attention to detail, being analytical and patient.

  • Stakeholder management, working across all different hierarchies maintaining professionalism.

  • Confidence to challenge the status quo, have difficult conversations and negotiate to your cause.

Benefits

  • Competitive salary

  • 10% in target bonus

  • Pension scheme (up to 10% BT contributions)

  • Flexible Hybrid working

  • Access to training and development to help you grow with us

  • 25 days annual leave (plus bank holidays)

  • Shares Plan

  • Flexible benefits: cycle to work, healthcare, etc.

  • Discounted BT products and services

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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