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Compass Group, North America Catering Director in Boston, Massachusetts

Bon Appetit

Salary: $80000 - $95000 / Year

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

As a Catering Operations Manager, you'll orchestrate the seamless execution and coordination of both on-site and off-premise events for our company. This role demands sharp attention to detail, robust multitasking skills, and adept communication with teams, clients, and vendors.

Key Responsibilities:

  • Serve as the primary liaison among Sales Managers, Chefs, Staff, and Clients, maintaining high standards and client satisfaction.

  • Manage the event lifecycle, from initial client consultation on scope and budget, through menu planning with chefs, to negotiating vendor contracts.

  • Lead recruitment, training, and supervision of both permanent and casual staff, ensuring top-notch event coordination and execution.

  • Organize staff and event schedules, keeping detailed financial and administrative records.

  • Assess event outcomes, resolve client concerns promptly, and ensure timely financial transactions.

Preferred Qualifications:

  • Demonstrated leadership in managing people, events, and overall guest experience in a hospitality environment, preferably in off-premise catering.

  • Strong organizational, time management, and negotiation skills, with the ability to operate independently.

  • Effective communication skills, adept at managing continuous change and resolving issues swiftly.

  • Experienced in budgeting, P&L management, labor and sales forecasting, and reporting.

  • Proven track record in human resource management, including hiring, training, mentoring, and team development.

  • Minimum of 3-5 years in hospitality management with a focus on client service and business growth.

Join us to lead a team dedicated to crafting unforgettable events and driving our business forward in a dynamic environment.

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Associates at Bon Appetit are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Req ID: 1340509

Bon Appetit

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